SellerActive

How to add a SellerActive store to ShipStation, what features are available, and other need-to-know details.

SellerActive is a web-based, channel management platform. Use SellerActive to list and reprice products, consolidate orders, and automate your product management across all the sales channels you sell on. Then consolidate your order data to ShipStation.

SellerActive Requirements

Connection Requirements:

Order Import Requirements:

  • Include a Ship To address.

Connect a SellerActive store to ShipStation

To connect your SellerActive store to ShipStation:

  1. Log in to your SellerActive account here.

  2. Go to Orders, then Integrations within the top menu bar.

  3. Select Tools from the left-hand menu, then select ShipStation.

  4. Click the Add Account button.

  5. Copy the Username and Password from SellerActive (found in Steps 5 & 6 of their integration instructions.)

  6. Set the Packing Slip Preference, Use Inventory Title, Export Child Account Orders, and Bundle Item Display settings as desired, then click Save.

    Note

    The Packing Slip Preference setting will determine when an order is exposed to ShipStation.

    • If set to SellerActive, ShipStation will not be able to get orders from SellerActive until you've printed a packing slip within SellerActive.

    • If set to ShipStation, all unshipped SellerActive orders will be exposed to ShipStation.

  7. Select the SellerActive tile.

    SellerActive logo
  8. Enter the Username and Password from SellerActive into the corresponding fields.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for SellerActive Integration

ShipStation's integration with SellerActive supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

SellerActive Status

Awaiting Payment

Pending

Awaiting Shipment

Unshipped

Shipped

Shipped

Cancelled

Canceled

On Hold

Not Mapped

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Green checkmark. Supported feature. Yes.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information