How to add a SellerActive store to ShipStation, what features are available, and other need-to-know details.
SellerActive is a web-based, channel management platform. Use SellerActive to list and reprice products, consolidate orders, and automate your product management across all the sales channels you sell on. Then consolidate your order data to ShipStation. SellerActive integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your SellerActive account with each order's shipment details as soon as you create each label.
Need a SellerActive account? Request a SellerActive demo!
SellerActive Requirements
Connection Requirements:
Order Import Requirements:
Connect a SellerActive store to ShipStation
To connect your SellerActive store to ShipStation:
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Log in to your SellerActive account here.
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Go to Orders, then Integrations within the top menu bar.
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Select Tools from the left-hand menu, then select ShipStation.
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Click the Add Account button.
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Copy the Username and Password from SellerActive (found in Steps 5 & 6 of their integration instructions.)
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Set the Packing Slip Preference, Use Inventory Title, Export Child Account Orders, and Bundle Item Display settings as desired, then click Save.
Note
The Packing Slip Preference setting will determine when an order is exposed to ShipStation.
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If set to SellerActive, ShipStationwill not be able to get orders from SellerActive until you've printed a packing slip within SellerActive.
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If set to ShipStation, all unshipped SellerActive orders will be exposed to ShipStation.
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Select the SellerActive tile.
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Enter the Username and Password from SellerActive into the corresponding fields.
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After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
Available Features for SellerActive Integration
The ShipStation integration with SellerActive supports the following standard features:
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.
ShipStation will import the customer phone number with the order data.
ShipStation will import the shipping method chosen by the customer during their store checkout.
ShipStation will import the payment method used to pay for the order.
ShipStation will import discount and coupon information for the order.
ShipStation can determine if an order is a gift from the order data sent by the store.
ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.
ShipStation will import notes provided by the customer when they made their purchase.
ShipStation will import the total order weight from the store.
ShipStation will import the weight for each line item in the order.
ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.
ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.
ShipStation will import a product stock location for each line item in the order.
Status UpdateTracking NumberCarrierServiceCarrier Fee
The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.
Item Information
