UltraCart

Updated

Create and manage your online store with UltraCart. UltraCart is a powerful and flexible online commerce system that integrates with your business systems including ShipStation. Connect your UltraCart account to ShipStation to manage all of your merchandise orders and streamline your shipping process. ShipStation will automatically notify your UltraCart account with each order's shipment details.

Need to set up an UltraCart account? Get started here.

UltraCart Requirements

Connection Requirements:

  • An active account with UltraCart.

  • Your UltraCart Merchant ID and Access Key.

Order Import Requirements:

  • Include a Ship To address.

  • Not be marked as Imported in UltraCart.

Connect an UltraCart store to ShipStation

To connect your UltraCart store to ShipStation:

  1. Log in to your UltraCart admin site.

  2. Go to Configuration > Checkout > Shipping > Distribution Centers. Copy your Distribution Center Code.

  3. Click Edit, then select Transmission Mechanism > Web Service (SOAP).

  4. Enter an Access Key.

    • In the Bidirectional field, select Yes.

    • In the Send Payment Information field, select No.

  5. Click Save at the bottom of the page.

  6. Open a new tab or browser window and log in to your ShipStation account.

  7. Go to Account Settings.

    sssettings.png

  8. Select Selling Channels from the sidebar, then choose Store Setup.

    Settings page selections, with outline marking the Selling Channels Store Setup option.

  9. Click Connect a Store or Marketplace.

    Store Setup Settings, box highlights Connect a Store or Marketplace button.

  10. Select UltraCart.

    Ultracart logo.

  11. Enter your UltraCart Merchant ID, Access Key, and Distribution Center Code in the corresponding fields.

  12. Click Test Connection, then Connect if the test is successful.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for UltraCart

The ShipStation integration to UltraCart supports for the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Green checkmark. Supported feature. Yes.

Internal Notes

Green checkmark. Supported feature. Yes.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Red X mark. Unsupported feature. No.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

UltraCart Status

Awaiting Payment

Not Supported

Awaiting Shipment

All Orders

Shipped

Not Supported

Cancelled

Not Supported

On Hold

Not Supported

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to UltraCart with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Red X mark. Unsupported feature. No.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.
Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional UltraCart Features

The ShipStation integration to UltraCart allows for the following additional features:

Feature

Description

Custom Fields

If a discount is applied to an order, the discount amount will be imported as Custom Field 3.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

UltraCart Integration Notes

  • All UltraCart orders are treated as Awaiting Shipment when imported. ShipStation cannot detect if an UltraCart order is Shipped or Cancelled outside of ShipStation. If you ship or cancel an UltraCart order, you'll need to manually update the order in ShipStation.

  • ShipStation will only receive UltraCart orders that are not already marked as Imported in UltraCart. If an order is marked as Imported you can re-queue it by editing the order and selecting the Requeue for Pickup option.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information
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