Walmart

How to add a Walmart account to ShipStation, what features are available, and other need-to-know details.

Connect your Walmart Marketplace store to ShipStation then import your Walmart store orders to manage your shipping, tracking, and inventory in a single platform.

Walmart Requirements

Connection Requirements:

  • An active seller account on Walmart Marketplace.

    To sign up and begin the approval process, go to the Walmart Marketplace homepage to apply.

    Tip

    If you're just getting started with Walmart Marketplace, review Walmart's Intro to Selling guide to ensure you've completed your account setup.

  • Your Walmart seller account Client ID and Client Secret.

Order Import Requirements:

  • Include a Ship To address.

  • Include items that need to be shipped.

  • Sellers must be approved by Walmart! Orders WILL NOT IMPORT unless you have been approved and on-boarded. This process can take up to 6 months. Refer users to Walmart if your orders aren’t importing and you are a new seller.

Connect a Walmart account to ShipStation

To complete the connection, you'll need two browser windows open: one for ShipStation and one for Walmart. Follow the steps below to connect your Walmart seller account to ShipStation.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Walmart Integration

ShipStation's integration with Walmart supports the following standard features:

Common ShipStation Features

Default Status Mappings

Status

Walmart Status

Awaiting Payment

Created

Awaiting Shipment

Acknowledged

Shipped

Shipped, Delivered

Cancelled

Cancelled

On Hold

Not Acknowledged

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

Additional Feature

ShipStation's integration to Walmart allows for the following additional features:

Feature

Description

Order Acknowledgement

If an order is not already acknowledged, ShipStation will attempt to acknowledge the order when it is imported.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Walmart Integration

Here are some things you should keep in mind about ShipStation's integration with Walmart:

  • This integration is only available for Walmart sellers based in the US. Walmart Canada and Walmart DSV accounts are not supported at this time.

  • ShipStation will not create new orders if all the products in the order are already Shipped or Cancelled.

  • ShipStation is not able to send emails for Walmart orders. All customer notifications will be handled by Walmart.

  • Due to Walmart's order acknowledgement requirements, the Auto-Update feature is always enabled for Walmart stores and cannot be disabled.

  • Every individual item in a Walmart order has it's own unique Line Item ID value which must be included when notifying Walmart of the shipment. If a customer orders multiples of the same item, the item will appear multiple times in ShipStation each with a quantity of 1.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information