Walmart

Connect your Walmart Marketplace store to ShipStation then import your Walmart store orders to manage your shipping, tracking, and inventory in a single platform.

If you don't yet have a Walmart Marketplace account but would like one, go to the Walmart Marketplace homepage to sign up and begin the approval process.

Walmart Account Setup and Walmart's Simplified Shipping Settings

If you're just getting started with Walmart Marketplace, review Walmart's Intro to Selling guide to ensure you've completed your account setup.

🇺🇸 For US-based merchants, Walmart's Simplified Shipping Settings (SSS) streamlines US shipping. This efficiency enables you to offer shorter delivery windows and boost sales. See the Walmart's Simplified Shipping Settings (SSS) section of this article to learn how this feature works and helps you to ship better.

Walmart Requirements

Connection Requirements:

  • An active seller account on Walmart Marketplace.

  • Your Walmart seller account Client ID and Client Secret.

Order Import Requirements:

  • Include a Ship To address.

  • Include items that need to be shipped.

  • Sellers must be approved by Walmart! Orders WILL NOT IMPORT unless you have been approved and onboarded. This process can take up to 6 months.

Connect a Walmart account to ShipStation

To complete the connection, you'll need two browser windows open: one for ShipStation and one for Walmart.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Walmart

The ShipStation integration with Walmart supports the following standard features:

Order Status Mapping

ShipStation Status

Walmart Status

Awaiting Payment

Created

Awaiting Shipment

Acknowledged

Shipped

Shipped, Delivered

Cancelled

Cancelled

On Hold

Not Acknowledged

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Walmart with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Features for Walmart

The ShipStation integration with Walmart allows for the following additional features:

Feature

Description

Supports Inventory Sync

ShipStation's Inventory Sync feature eliminates the need for manual inventory updates, ensuring your inventory levels are always accurate and up-to-date. Once you have activated Inventory Sync in the Add-On section of your account settings, you can easily manage your inventory across multiple platforms, saving time and reducing the risk of errors.

Inventory Sync is included in the High Volume plan, or as an add-on to all other plans.

See the Inventory Sync article to learn more.

Deliver By Date

Set a delivery date for the recipient to see during checkout. This date will automatically import into ShipStation’s Deliver By Date field.

Order Acknowledgement

If an order is not already acknowledged, ShipStation will attempt to acknowledge the order when it is imported.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Walmart Simplified Shipping Settings (SSS)

Fast-shipping listings get rewarded with better placement in search results, and they have a higher chance of winning the BuyBox. But offering fast, nationwide shipping isn’t always simple. Overpromise on delivery, and you risk late deliveries and unhappy customers with a drop in your performance metrics. Underpromise, and you could lose sales to competitors.

Walmart's Simplified Shipping Settings (SSS) take the guesswork out of the equation. The feature cross-references real-time carrier data with your fulfillment center locations to automatically calculate the most accurate and competitive delivery promise for each customer. Sellers who moved from manual templates to SSS reduced promise times by over 1 day and boosted sales on average by 10%.

This feature helps you:

  • Ship with confidence by creating precise, location-based delivery promises without the churn of managing transit times manually

  • Unlock expedited shipping automatically based on your carrier configuration without inflating your fulfillment cost. Customize region coverage to reach your customers.

  • Protect your performance metrics by shipping as recommended and on time to keep your On-Time Delivery score from being affected by carrier-related delays, which helps you get closer to earning your Pro Seller Badge

  • Save valuable time by moving away from the complex management of templates. Configure settings once and let automation handle the rest.

How It Works

For an item on Simplified Shipping Settings, the system will evaluate all the provided carrier service and fulfillment center combinations (with inventory) to determine the one that provides the most optimal promise to the customer location. When an order is flagged for Simplified Shipping Settings by Walmart's API, ShipStation will automatically display two read-only fields for you to reference.

  1. Walmart's Location: This field shows the recommended Ship From location for the order.

    SHPDET_Walmart-SSS_Ship-From_Walmart-Location_MRK.png
  2. Walmart's Service Recommendation: This field displays the specific carrier service (e.g., UPS Ground, FedEx 2Day Express) that Walmart recommends for the order.

    SHPDET_Walmart-SSS_Service_Walmart-Servoce_MRK.png

When you ship the order on time using Walmart's recommendations of location and carrier service, it increases the likelihood of delivering the order on time. That helps you maintain a healthy seller score with Walmart by protecting you against carrier-related delays. In ShipStation, orders that use Simplified Shipping will also have a premium program tag to easily identify them.

Recommendations are not Requirements

The Walmart Location and Service Recommendations are helpful tools. They are not requirements. If you choose not to take the recommended service, you can still print a label for your shipment.

By following these recommendations, you can ensure you're using the method Walmart prefers. This method protects you if an item is lost and helps you maintain a healthy seller score with Walmart. In ShipStation, orders that use Simplified Shipping will also have a premium program tag to easily identify them.

ShipStation will automatically enable SSS for Walmart sellers. When an account has SSS activated on it, the Simplified Shipping tag will show in Shipment Details.

Walmart's Simplified Shipping tag as shown in Shipment Details. ​

Check Your Opt-In Status on Walmart

There are two main ways to see if you have been opted in to Simplified Shipping Settings (SSS):

  • An email notification from Walmart, or

  • Checking your Seller Center account.

Walmart may opt you in directly after a pre-notification period, or you can choose to migrate your eligible items from Shipping Templates to SSS. Once you are opted in, the shipping profile section of your Seller Center will have a different appearance.

When you are on SSS, your Walmart Shipping Profile page will show your carrier settings and fulfillment centers. You'll see options to manage your carriers, regions, and item groups.

Walmart. Simplified Shipping Shipping enabled. Carrier-Settings tab shown

If you are not yet on SSS, your Walmart Shipping Profile page will prompt you to migrate your items to the new settings or to get started with the new feature. You will see a different layout with a prompt to Get started with SSS.

Walmart_SSS_Get-Started.png

Walmart Simplified Shipping Settings (SSS) in the Configure Shipment Widget

The Walmart's Location and Walmart's Service Recommendation fields will only appear on orders that have the Simplified Shipping flag sent from Walmart.

Walmart Integration Notes

  • This integration specifically supports Walmart sellers based in the US. We have a separate integration that supports Walmart sellers based in Canada. At this time, Walmart Drop Ship Vendor (DSV) accounts are not supported.

  • ShipStation is not able to display Combine Order Alerts for Walmart orders.

  • ShipStation will not create new orders if all the products in the order are already Shipped or Cancelled.

  • ShipStation is not able to send emails for Walmart orders. All customer notifications will be handled by Walmart.

  • Due to Walmart's order acknowledgment requirements, the Auto-Update feature is always enabled for Walmart stores and cannot be disabled.

  • Every individual item in a Walmart order has its own unique Line Item ID value which must be included when notifying Walmart of the shipment. If a customer orders multiples of the same item, the item will appear multiple times in ShipStation each with a quantity of 1.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information
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