Walmart

How to add a Walmart account to ShipStation, what features are available, and other need-to-know details.

Connect your Walmart Marketplace store to ShipStation then import your Walmart store orders to manage your shipping, tracking, and inventory in a single platform.

If you don't yet have a Walmart Marketplace account but would like one, go to the Walmart Marketplace homepage to sign up and begin the approval process.

Tip

If you're just getting started with Walmart Marketplace, review Walmart's Intro to Selling guide to ensure you've completed your account setup.

Walmart Requirements

Connection Requirements:

  • An active seller account on Walmart Marketplace.

  • Your Walmart seller account Client ID and Client Secret.

Order Import Requirements:

  • Include a Ship To address.

  • Include items that need to be shipped.

  • Sellers must be approved by Walmart! Orders WILL NOT IMPORT unless you have been approved and onboarded. This process can take up to 6 months.

IMPORTANT: Walmart Market Policy Updates

Walmart requires Marketplace sellers to confirm their contact information (Business Name, Customer Service phone number, and Address) on the verification dashboard in Walmart Seller Center by August 1st, 2021

Sellers not in compliance may be subject to restrictions placed on their accounts in the upcoming weeks. If you require any technical support please contact Walmart’s Partner Support.

Connect a Walmart account to ShipStation

To complete the connection, you'll need two browser windows open: one for ShipStation and one for Walmart.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Walmart Integration

ShipStation's integration with Walmart supports the following standard features:

Additional Feature

ShipStation's integration to Walmart allows for the following additional features:

Feature

Description

Order Acknowledgement

If an order is not already acknowledged, ShipStation will attempt to acknowledge the order when it is imported.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Walmart Integration

  • This integration specifically supports Walmart sellers based in the US. We have a separate integration that supports Walmart sellers based in Canada. At this time, Walmart Drop Ship Vendor (DSV) accounts are not supported.

  • ShipStation will not create new orders if all the products in the order are already Shipped or Cancelled.

  • ShipStation is not able to send emails for Walmart orders. All customer notifications will be handled by Walmart.

  • Due to Walmart's order acknowledgment requirements, the Auto-Update feature is always enabled for Walmart stores and cannot be disabled.

  • Every individual item in a Walmart order has its own unique Line Item ID value which must be included when notifying Walmart of the shipment. If a customer orders multiples of the same item, the item will appear multiple times in ShipStation each with a quantity of 1.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information