Walmart

Updated

Connect your Walmart Marketplace store to ShipStation then import your Walmart store orders to manage your shipping, tracking, and inventory in a single platform.

If you don't yet have a Walmart Marketplace account but would like one, go to the Walmart Marketplace homepage to sign up and begin the approval process.

Walmart Account Setup

If you're just getting started with Walmart Marketplace, review Walmart's Intro to Selling guide to ensure you've completed your account setup.

Walmart Requirements

Connection Requirements:

  • An active seller account on Walmart Marketplace.

  • Your Walmart seller account Client ID and Client Secret.

Order Import Requirements:

  • Include a Ship To address.

  • Include items that need to be shipped.

  • Sellers must be approved by Walmart! Orders WILL NOT IMPORT unless you have been approved and onboarded. This process can take up to 6 months.

Connect a Walmart account to ShipStation

To complete the connection, you'll need two browser windows open: one for ShipStation and one for Walmart.

Connection Steps in Walmart:

  1. Open a second browser window or tab and log in to the Walmart Developer Center.

    Walmart Login Credentials

    Use the same credentials you'd use to access Walmart Seller Central.

  2. Click + Add A New Key For A Solution Provider.

    Do you have a solution provider button marked

    For details on Solution Provider permissions, please check your Walmart Developer documentation.

  3. Select ShipStation from the Add a new delegated access key drop-down, then click Next.

    New delegated access key popup with Shipstation selected from the add a new delegated access key dropdown.

  4. Choose Full Access from the drop-down boxes on the ShipStation Key Permission page, then click Submit.

    ShipStation Key Permissions module with sections Item Management, Order Management, and Settings, Rules, & Admin marked.

    You will see the API Keys for the Client ID and Client Secret.

    Walmart developer portal showing the production keys for ShipStation.

  5. In Walmart: Click the Copy icon to copy the Client ID.

    The ShipStation Client ID copy icon is marked.

  6. Open a new tab or browser window and log in to your ShipStation account.

Connection Steps in ShipStation:

  1. Go to Account Settings.

    sssettings.png

  2. Select Selling Channels from the sidebar, then choose Store Setup.

    Settings page, side navigation. A box highlights the Store Setup option under Selling Channels

  3. Click Connect a Store or Marketplace.

    Settings. Store Setup. A box highlights the Connect a Store button.

    Existing Stores

    If you're reconfiguring an existing store connection, click the Connection link for that store instead.

  4. Select Walmart.

    Walmart logo. Button that reads, Connect

  5. Copy and paste your Client ID and Client Secret from Walmart into the corresponding fields in ShipStation.

  6. Click Connect.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Walmart

The ShipStation integration with Walmart supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Red X mark. Unsupported feature. No.

Customer Phone Numbers

Red X mark. Unsupported feature. No.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Red X mark. Unsupported feature. No.

Order Weight

Red X mark. Unsupported feature. No.

Item Weight

Red X mark. Unsupported feature. No.

Item Images

Red X mark. Unsupported feature. No.

Item Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

Walmart Status

Awaiting Payment

Created

Awaiting Shipment

Acknowledged

Shipped

Shipped, Delivered

Cancelled

Cancelled

On Hold

Not Acknowledged

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Walmart with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.
Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Features for Walmart

The ShipStation integration with Walmart allows for the following additional features:

Feature

Description

Supports Inventory Sync

ShipStation's Inventory Sync feature eliminates the need for manual inventory updates, ensuring your inventory levels are always accurate and up-to-date. Once you have activated Inventory Sync in the Add-On section of your account settings, you can easily manage your inventory across multiple platforms, saving time and reducing the risk of errors.

Inventory Sync is included in the High Volume plan, or as an add-on to all other plans.

See the Inventory Sync article to learn more.

Deliver By Date

Set a delivery date for the recipient to see during checkout. This date will automatically import into ShipStation’s Deliver By Date field.

Order Acknowledgement

If an order is not already acknowledged, ShipStation will attempt to acknowledge the order when it is imported.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Walmart Integration Notes

  • This integration specifically supports Walmart sellers based in the US. We have a separate integration that supports Walmart sellers based in Canada. At this time, Walmart Drop Ship Vendor (DSV) accounts are not supported.

  • ShipStation is not able to display Combine Order Alerts for Walmart orders.

  • ShipStation will not create new orders if all the products in the order are already Shipped or Cancelled.

  • ShipStation is not able to send emails for Walmart orders. All customer notifications will be handled by Walmart.

  • Due to Walmart's order acknowledgment requirements, the Auto-Update feature is always enabled for Walmart stores and cannot be disabled.

  • Every individual item in a Walmart order has its own unique Line Item ID value which must be included when notifying Walmart of the shipment. If a customer orders multiples of the same item, the item will appear multiple times in ShipStation each with a quantity of 1.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information
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