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Access Worldwide

Details about ShipStation's integration with Access Worldwide. Includes requirements, connection process, features, notes, and troubleshooting tips.

Access Worldwide is a domestic and international shipping solution with a delivery network of over 60 postal and private delivery partners. ShipStation's integration with Access Worldwide allows you to create both domestic shipping labels for packages shipped within the US, and international shipping labels destined for over 200 countries.

Available on Platinum Plan or Higher

To connect this provider, you must be on a Platinum or higher subscription plan. If you would like to add this provider but do not see the connection tile, you will need to upgrade your subscription to the Platinum plan.

Access Worldwide Requirements

Connection Requirements:

  • An active account with Access Worldwide.

    Visit Access Worldwide to open an account!

  • Your Access Worldwide username

  • Your Access Worldwide password

  • An Access Worldwide account nickname to use in ShipStation

Connect an Access Worldwide account to ShipStation

To connect your Access Worldwide account to ShipStation, follow the steps below:

  1. Go to Account Settings.

    Closeup of Toolbar. The red box highlights the icon for Settings.

  2. Select Shipping then choose Carriers from the left-hand sidebar.

    V3_SET_SB_SHP_Carriers_MRK.png

  3. Click the Add a Carrier Account button.

    Carriers Settings Page. Arrow points to Add a Carrier Account button.

  4. Select the Access Worldwide tile and click Connect.

    Access Worldwide logo

  5. Enter your Access Worldwide Username and Password, and choose an Account Nickname to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Access Worldwide Integration

ShipStation's integration with Access Worldwide supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

*Required

Green checkmark. Supported feature. Yes.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Access Worldwide Domestic Services

  • AWW USA Economy BPM

  • AWW USA Economy

  • AWW USA Expedited

  • AWW USA Expedited BPM

Access Worldwide International Services

  • AWW PMI

  • AWW International Expedited Direct

  • AWW International Expedited

  • AWW IPA

  • AWW ISAL

  • AWW International Economy BPM

  • AWW International Expedited w/ Delcon

  • AWW International Expedited BPM

  • AWW International Express

  • AWW International Economy

  • AWW ePacket

  • AWW PMEI

Access Worldwide Package Types

  • Package

  • Custom Packages

Access Worldwide Confirmation Options

  • Standard

Other Available Options

For a comprehensive list of other shipping options and which carriers support them, please review our Available Shipping Options by Carrier article.

Important

The Available Shipping Options by Carrier article lists all the shipping options available when using ShipStation. However, your carrier may offer shipping options that ShipStation does not include. If an option is not included in this list, that means the option is not supported in ShipStation.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details about Access Worldwide

Remember these points about ShipStation's integration with Access Worldwide:

  • DOMESTIC DHL GM shipments through Endicia must be closed directly through Endicia.com.

Troubleshooting Tips for Access Worldwide

Here are some common issues, potential causes, and troubleshooting tips.

Issue

How to troubleshoot or resolve

Error: "Length exceeds maximum allowed; Name XLI_ItemCode; Length Allowed: 25" when creating Access labels

This error message occurs if the SKU for any product in the order is greater than 25 characters. For manual orders, you can edit the product in the order so that the SKU is less than 25 characters. If this is a marketplace order, you will need to either:

  1. Create a manual order and ship the manual order using Access. then use the Mark as Complete action to update the marketplace order with the tracking information.

  2. Use the Rate Browser to create an Access shipping label, then use the Mark as Complete action to update the marketplace order with the tracking information.

Whichever option you choose, we also recommend you update your product SKU number to be less than 25 characters and prevent the error from occurring on future shipments.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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