Details about ShipStation's integration with RR Donnelley. Includes requirements, connection process, features, notes, and troubleshooting tips.
ShipStation's integration with RR Donnelley focuses on their domestic and international mail solutions. These allow users to use automatic tracking and to create domestic and international shipping labels anywhere in RR Donnelley's worldwide network.
Available on Platinum Plan or Higher
To connect this provider, you must be on a Platinum or higher subscription plan. If you would like to add this provider but do not see the connection tile, you will need to upgrade your subscription to the Platinum plan.
Connection Requirements:
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An active account with RR Donnelley
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Your RR Donnelley account username and password
To connect your RR Donnelley account to ShipStation, follow the steps below:
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Select the RR Donnelley tile and click Connect.
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Enter your RR Donnelley Username and Password, and choose an Account Nickname to identify the carrier account in ShipStation.
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Click Connect.
ShipStation's integration with RR Donnelley supports the following standard features:
ShipStation's integration to RR Donnelley allows for the following additional features:
Feature |
Description |
---|---|
Label Messages |
ShipStation will automatically use the Order Number for Reference Field #1 for RR Donnelley shipping labels. If you define a value for Label Message 1, it will override the default Order Number. |
Automatic Manifesting |
RR Donnelley shipments are automatically manifested nightly. If you do not want your RR Donnelley shipments to be automatically manifested, you'll need to contact your RR Donnelley account representative and have them disable the feature. If you need a copy of a manifest that was automatically closed, contact RR Donnelley to retrieve your manifest. |
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To display estimated rates, contact your RR Donnelley account representative and have them load your rate table into your account. Once your rate table is loaded, contact ShipStation SupportShipEngine Support to have estimated rates enabled.
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Shipments to Russia are not available with ShipStation's RR Donnelley integration.
Here are some common issues, potential causes, and troubleshooting tips.