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SEKO Omni-Channel Logistics

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ShipStation Content Team

Updated

Details about ShipStation's integration with SEKO. Includes requirements, connection process, features, notes, and troubleshooting tips.

ShipStation's integration with SEKO Omni-Channel Logistics focuses on their cross-border, international consolidation and delivery capabilities for almost every country. This allows you to create outbound international shipments destined for any country supported by the SEKO delivery network.

If you are interested in creating a SEKO Omni-Channel Logistics account, visit the SEKO Logistics services page. Alternatively, you can contact SEKO directly at hello@sekologistics.com.

SEKO Requirements

Connection Requirements:

  • An active account with SEKO Omni-Channel Logistics.

  • Configure your SEKO Omni-Channel Logistics account to integrate with ShipStation.

    Contact your SEKO account representative to start the process. They will negotiate rates, a Service Level Agreement, and more before they set up your account for use with ShipStation.

  • Your SEKO account username and API key

    You must contact SEKO Omni-Channel Logistics and have them set up your account for ShipStation. They'll provide you with the Username and API Key necessary to connect your account.

Service Level Agreement

Connect a SEKO Omni-Channel Logistics account to ShipStation

To connect your SEKO Omni-Channel Logistics account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the left-hand sidebar.

    Settings sidebar with Shipping section open and Carriers section highlighted.

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carriers Settings, Your Carrier Accounts tab. Arrow points to Add Carrier link.

    Your Carriers Add-On

    Certain plans will require enabling the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.

  4. Select the SEKO Omni-Channel Logistics tile and click Connect.

    Seko logo on square tile with a button to connect

  5. Enter your SEKO Omni-Channel Logistics Username and API Key, and choose a ShipStation Nickname to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for SEKO Omni-Channel Logistics

The ShipStation integration with SEKO Omni-Channel Logistics supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Red X mark. Unsupported feature. No.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

SEKO Logistics Domestic Services

  • Domestic Standard

  • Domestic Express

SEKO Logistics International Services

  • eCommerce Express Tracked

  • eCommerce Standard Tracked

SEKO Logistics Package Types

  • Package

  • Custom Packages

SEKO Logistics Confirmation Options

  • No Confirmation

  • Signature

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation will manifest the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can manifest the day's shipments for the carrier and create an End of Day PDF that you can print and provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Additional Details about SEKO Omni-Channel Logistics

  • ShipStation does not support OmniReturns by SEKO Omni-Channel Logistics. Any returns created through OmniReturns should be managed directly with SEKO Omni-Channel Logistics.

  • ShipStation does not support Monetized Branded tracking by SEKO Omni-Channel Logistics. When sending tracking information to your customers, ShipStation will use the default tracking page for SEKO Omni-Channel Logistics.

  • Pickups must be scheduled through SEKO directly. You can contact SEKO to schedule the pickup by calling 866-268-5263.

  • SEKO Omni-Channel Logistics requires you to manifest all shipments through the SEKO portal prior to pickup.

Service Level Agreement

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation will manifest the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can manifest the day's shipments for the carrier and create an End of Day PDF that you can print and provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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