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SEKO Omni-Channel Logistics

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ShipStation Content Team

Updated

ShipStation's integration with SEKO Omni-Channel Logistics is available to ShipStation accounts based in the US, Canada, UK, and Australia. SEKO focuses on its cross-border, international consolidation and delivery capabilities, allowing you to create outbound international shipments destined for any country supported by the SEKO delivery network.

If you are interested in creating a SEKO Omni-Channel Logistics account, visit the SEKO Logistics services page. Alternatively, you can contact SEKO directly at hello@sekologistics.com.

SEKO Requirements

Connection Requirements:

  • A ShipStation account based in the US, Canada, UK, or Australia

  • An active account with SEKO Omni-Channel Logistics

  • Configure your SEKO Omni-Channel Logistics account to integrate with ShipStation.

    Contact your SEKO account representative to start the process. They will negotiate rates, a Service Level Agreement, and more before they set up your account for use with ShipStation.

  • Your SEKO account username and API key

    You must contact SEKO Omni-Channel Logistics and have them set up your account for ShipStation. They'll provide you with the Username and API Key necessary to connect your account.

🇦🇺 Manifesting Required for Australia-based Accounts

SEKO requires you to manifest your shipments prior to pickup. To manifest your shipments, log into the SEKO Logistics portal.

The commitment between a supplier and a customer defining which service will be provided, how the service will be measured, and what remedies or penalties (if any) may arise should the service fail, change, or be unmet.

Connect a SEKO Omni-Channel Logistics account to ShipStation

To connect your SEKO Omni-Channel Logistics account to ShipStation:

🇺🇸 🇨🇦 Your Carriers Add-On

For US- and Canada-based ShipStation accounts, certain plans will require you to enable the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.

  1. Go to Account Settings.

    sssettings.png

  2. Select Shipping, then choose Carriers from the sidebar.

    Shippingdropdown.png

  3. Click the Your Carrier Accounts tab.

    AddCarrierAccounts.png

  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select SEKO Omni-Channel Logistics and click Connect.

    Seko logo on square tile with a button to connect

  6. Enter your SEKO Omni-Channel Logistics Username and API Key, and choose a ShipStation Nickname to identify the carrier account in ShipStation.

  7. Click Connect.

Available Features for SEKO Omni-Channel Logistics

The ShipStation integration with SEKO Omni-Channel Logistics supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Available Services, Packages, & Confirmation Types

SEKO Logistics Domestic Services

  • Domestic Standard

  • Domestic Express

SEKO Logistics International Services

  • eCommerce Express Tracked

  • eCommerce Standard Tracked

SEKO Logistics Package Types

  • Package

  • Custom Packages

SEKO Logistics Confirmation Options

  • No Confirmation

  • Signature

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

SEKO Omni-Channel Logistics Notes

  • Pickups must be scheduled through SEKO directly. You can contact SEKO to schedule the pickup by calling 866-268-5263.

  • SEKO Omni-Channel Logistics requires you to manifest all shipments through the SEKO portal prior to pickup.

  • 🇦🇺 Australia-specific limitations:

    • SEKO rates exclude GST (Australia’s Tax on goods + services) for AU accounts.

    • Rates for SEKO are not yet available in the Rate Browser.

  • ShipStation does not support OmniReturns by SEKO Omni-Channel Logistics. Any returns created through OmniReturns should be managed directly with SEKO Omni-Channel Logistics.

  • ShipStation does not support Monetized Branded tracking by SEKO Omni-Channel Logistics. When sending tracking information to your customers, ShipStation will use the default tracking page for SEKO Omni-Channel Logistics.

The commitment between a supplier and a customer defining which service will be provided, how the service will be measured, and what remedies or penalties (if any) may arise should the service fail, change, or be unmet.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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