Overstock.com

How to add an Overstock.com store to ShipStation, what features are available, and other need-to-know details.

Overstock.com sells a broad range of home products at low prices, including furniture, décor, rugs, bedding, home improvement, jewelry, electronics, apparel, and more. Overstock integrates directly with ShipStation to automatically import your orders so you can start shipping quickly. ShipStation will automatically notify your Overstock account with each order's shipment details as soon as you create each label.

Learn more about Overstock.com's partnership program.

New Overstock.com Connection

The Overstock integration is available to all as of August 12, 2022. Any stores connected prior to this date may need to reconfigure their connection. You can only reconfigure an Overstock store connection in ShipStation's new layout.

Overstock Requirements

Connection Requirements:

  • An active partner account with Overstock.com.

  • Your Overstock account username and password.

Order Import Requirements:

  • Must include a Ship To address.

  • ShipStation will only import orders placed within the last 120 hours.

Connect an Overstock.com store to ShipStation

To connect your Overstock.com store to ShipStation:

  1. Select the Overstock.com tile.

    overstock.com logo
  2. Enter your Overstock Username and Password.

  3. Click Connect.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Overstock Integration

ShipStation's integration with Overstock.com supports the following standard features:

Additional Overstock Features

ShipStation's integration with Overstock.com allows for the following additional features:

Feature

Description

Custom Fields

ShipStation will receive the following Overstock.com fields as custom fields:

  • Custom Field 1: Sales Channel Name

  • Custom Field 2: Warehouse Code

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details about the Overstock Integration

  • Overstock requires all orders to be processed within one business day after the purchase is made.

  • ShipStation does not notify Overstock customers with shipment information. Overstock will handle all communication with your customers.

  • Product Records: We are aware of an issue where order item names import into ShipStation as the product variant. E.g., “Awesome T-Shirt red, large” imports into ShipStation as “red, large”. Use ShipStation's Product Automation defaults to override the imported order item name to display the actual product name instead.

  • Shipment Notifications: We understand that some orders may not be updated automatically with shipment info once you create a label in ShipStation. When this occurs, you will need to update your shipment tracking information manually on Overstock in your Supplier Oasis dashboard.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information