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Overstock.com

Overstock.com sells a broad range of new products at low prices, including furniture, décor, rugs, bedding, home improvement, jewelry, electronics, apparel and more.

Requirements

Connection Requirements:

  • An active partner account with Overstock.com. Click here for more information on Overstock.com's partnership program.

Order Import Requirements:

  • Must include a Ship To address.

  • ShipStation will only import orders placed within the last 120 hours.

Connect an Overstock.com store to ShipStation

Follow the steps below to connect your Overstock.com store to ShipStation:

  1. Go to Account Settings (the wrench icon in the upper right).

    V3_TB_Settings_MRK.png

  2. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    V3a_SET_SB_SC_StoreSetup_MRK.png

  3. Click + Connect a Store or Marketplace.

    SET_SC_SSU_ConnectMarketplaceBTN_MRK.png

  4. Select the Overstock.com tile.

    overstock_tile.png

  5. Enter your Overstock Username and Password. For Overstock Store URL, enter the following value:

    https://api.supplieroasis.com

  6. Click Test Connection, then Connect if the test is successful.

After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features

ShipStation's integration to Overstock.com supports for the following standard features:

Common ShipStation Features

Feature

Supported?

Custom Statuses
Red X mark

Customer Emails
Red X mark

Customer Phone Numbers
Green checkmark

Requested Service
Green checkmark

Payment Method
Red X mark

Discounts
Red X mark

Identifies Gift Orders
Red X mark

Internal Notes
Red X mark

Notes from Buyer
Red X mark

Order Weight
Red X mark

Item Weight
Red X mark

Item Images
Red X mark

Item Options
Red X mark

Item Warehouse Location
Red X mark

Status Mappings

Status

Overstock.com Status

Awaiting Payment

Acknowledged

Awaiting Shipment

Processing

Shipped

Complete

Cancelled

Cancel, Cancelled

On Hold

Entered

Pending Fulfillment

Accepted

Sent with Shipment Update

Field

Supported?

Status Update
Green checkmark

Tracking Number
Green checkmark

Carrier
Green checkmark

Service
Green checkmark

Carrier Fee
Red X mark

Note to Buyer
Red X mark

Item Information
Red X mark

Additional Features

ShipStation's integration to Overstock.com allows for the following additional features:

Feature

Description

Custom Fields

ShipStation will receive the following Overstock.com fields as custom fields:

  • Custom Field 1: Sales Channel Name

  • Custom Field 2: Warehouse Code

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

Integration Notes

Here are some things you should keep in mind about ShipStation's integration with Overstock.com:

  • Overstock requires all orders to be processed within one business day after the purchase is made.

  • ShipStation does not notify Overstock customers with shipment information. Overstock will handle all communication with your customers.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

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