GlobalPost is a modern, economical way to ship internationally from the US to more the 220 countries*. Ship packages that weigh less than 4.4 lbs for Economy or up to 70 lbs for Standard. Additionally, you can ship Delivered Duties Paid (DDP) using the GlobalPost Plus service from the US to Canada, Mexico, the United Kingdom, Australia, New Zealand, and Hong Kong. GlobalPost from ShipStation is automatically available once you’ve set up your ShipStation Carriers payment method.
The benefits of shipping with GlobalPost include:
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Save up to 30% on international shipping
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Electronic customs forms submission - you no longer have to worry about printing customs forms!
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Automatic Harmonized System Codes - as long as your item descriptions are accurate, GlobalPost will add the proper HS Codes to your customs forms!
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No surcharges
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No minimum volume requirements
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Up to $100 loss/damage coverage included on Standard shipments
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Up to $200 loss/damage coverage included on Plus shipments
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Dedicated GlobalPost tracking
To ship with GlobalPost, simply select one of the GlobalPost services in your Services drop-down menu, then create the label like you normally would.
When shipping with GlobalPost, your international shipments will receive a label with the nearest GlobalPost Domestic Processing Facility address. Once the facility receives the shipment, it will be relabeled with its international label and all required customs documentation. It will then be sent to the recipient via a GlobalPost partner carrier.
*GlobalPost does NOT ship to the following countries: Cuba, Iran, North Korea, Syria, Sudan
Shipping GlobalPost with a Stamps.com Account
This article is about using GlobalPost from ShipStation, a carrier included with ShipStation Carriers. For details about using GlobalPost services with your Stamps.com account, please read our Stamps.com: GlobalPost Services help article.
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Activate ShipStation Carriers by adding your payment method.
You'll be prompted to enter your payment method the first time you attempt to create a label with any ShipStation Carrier, or you can add in advance in either your Carrier settings or Payments & Subscription settings.
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Add funds to your ShipStation Balance.
All ShipStation Carrier labels are purchased using the funds in your ShipStation Balance. The first time you add your payment method, you'll be prompted to add funds so you can begin purchasing labels right away.
Activating ShipStation Carriers requires adding your label payment method and agreeing to the carriers' Terms of Service. Once activated, you'll have access to all of the carriers available for your account's country.
To activate ShipStation Carriers:
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Click the Get Started button.
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Follow the on-screen instructions to enter your billing details, agree to the terms and conditions, and finish the setup.
If you have your own Stamps.com account that you have not yet connected to ShipStation, you can select the option to use your own Stamps.com account during the setup process. In this case, you would not need to enter additional billing details.
Once completed, you can add funds to your ShipStation Balance and create labels with ShipStation Carriers.
Enable Auto-Funding For a Seamless Experience
We recommend enabling auto-funding to ensure your balance always has the funds for your label purchase needs.
ShipStation will sometimes add new carriers to the ShipStation Carriers roster! If you have already activated ShipStation Carriers and would like to start using the new carrier's services, you just need to update your ShipStation Carriers settings and agree to the new carrier's Terms of Service.
Go to Settings > Shipping > Carriers and click the Update button.
Agree to the new carrier's terms and you're done! You can immediately start creating labels with the new carrier.
GlobalPost from ShipStation supports the following standard features and services:
GlobalPost from ShipStation offers single-piece shipping with the services listed below:
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Available Package Types |
Max Weight |
Min Dimensions |
Max Dimensions |
|---|---|---|---|
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Large Envelope or Flat |
16 oz |
11.5" x 6.125"x 0.25" |
15" x 12" x 0.75" |
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Package |
4.4 lbs |
5" x 3.5" x 0.75" |
Max length (the longest side): 24" Length + Width + Height cannot exceed 36" |
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Rolls |
Up to 70 lbs. Varies by country. |
Min length (the longest side) is 4" Minimum length + 2x Diameter is 6 - 3/4" |
Max Length (the longest side) is 36" Max Length + 2x Diameter cannot exceed 42" |
Additional service details:
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Tracking: Door to country
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Maximum value of goods: $400 USD
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No default coverage for loss or damage (you may add third-party insurance if desired)
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Duties & taxes: paid by recipient (DDU)
|
Available Package Types |
Max Weight |
Min Dimension |
Max Dimension |
|---|---|---|---|
|
Large Envelope or Flat |
16 oz |
11.5" x 6.125" x 0.25" |
15" x 12" 0.75" |
|
Package |
70 lbs |
5" x 3.5" x 0.75" |
Max Length (the longest side) is 24" Length + Width + Height cannot exceed 36" |
|
Flat Rate Envelopes, Small Flat Rate Box |
4 lbs |
Based on Flat Rate package type |
Based on Flat Rate package type |
|
Tube/Rolls |
Up to 70 lbs. Varies by country. |
GlobalPost Plus is an international DDP service for shipments from the United States to Canada, Mexico, the United Kingdom, Australia, New Zealand, and Hong Kong. DDP (Delivered Duty Paid) means you, rather than the recipient, will pay for any duties and taxes assessed by the customs authority of the receiving country. These fees will be billed back to your account after the shipment has been processed through the country's customs office.
|
Available Package Types |
Max Weight |
Min Dimension |
Max Dimension |
|---|---|---|---|
|
Large Envelope or Flat |
66 lbs |
11.5" x 6.125" x 0.25" |
15" x 12" 0.75" |
|
Packages & Thick Envelopes |
66 lbs |
5" x 3.5" x 0.75" |
Max Length (the longest side) is 24" Length + Width + Height cannot exceed 36" |
GlobalPost Plus Service Details:
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Maximum weight: 66lbs
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Available ship to destinations: Canada, Mexico, United Kingdom, Australia, New Zealand, Hong Kong
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Tracking: Door to door
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Maximum value of goods: varies by country (up to $2500)
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Default insurance coverage: up to $200 against loss or damage + shipping costs
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Duties & taxes: paid by shipper
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Not available for SmartSaver shipments
GlobalPost also provides some useful tools to assist in your international shipping: The HS Classification Tool (or Harmonization Code Lookup) and the Duties & Taxes Calculator.
The Harmonization Code Lookup tool helps you find the appropriate harmonization codes for your customs declarations. We recommend always including the correct harmonization codes on your customs declarations to ensure the destination country's customs authority can process your shipment in the quickest way possible.
To use the lookup tool, enter a simple item description in the search field and click Find Code. You'll then be prompted to drill down on the details of your item with a series of multiple-choice questions until the right code has been identified.
You can then enter the code into the Harmonization Code field for the shipment in ShipStation.
If you have a product catalog in ShipStation, you can enter the product's harmonization code into the product details and ShipStation will automatically add it to the customs declaration for every order containing that product.
The Duties & Taxes Calculator can help you estimate how much duties and taxes can be expected when shipping certain types of goods (based on your HS code) to certain countries. This can be very helpful when using GlobalPost Plus, which is a Delivered Duties Paid (DDP) service available when shipping GlobalPost via a Stamps.com account. Know in advance how much you’ll be charged for duties & taxes so you can budget appropriately.
Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.
GlobalPost Standard shipments include up to $100 in loss/damage protection. GlobalPost Plus shipments include up to $200 in loss/damage protection.
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All claims must be filed by the shipper, not the recipient.
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Claims for damage can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.
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All claims must be submitted within 90 days after the shipment date.
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Go to the GlobalPost Claim Form page.
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Fill in the online form:
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You will need a good contact email, the shipment tracking number and shipment date, and claim amount.
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Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.
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For damage claims, upload an image of the damaged shipment.
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Send the form when all fields have been completed.
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If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously-submitted claim form and resubmit it, or complete a new claim.
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Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.
If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.
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The label you'll print from ShipStation for single-piece GlobalPost shipments will be a domestic USPS shipping label.
This label is used to ship the package to a GlobalPost sorting facility, where GlobalPost will relabel the package and include any necessary documents for international shipping.
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You will not print customs forms in ShipStation.
ShipStation will submit the customs information electronically, and GlobalPost will include the necessary customs documents when the package is relabeled at their sorting facility. Additionally, if your item descriptions in ShipStation are accurate, GlobalPost will automatically add the correct HS Codes to your customs forms for all EU-bound shipments.
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GlobalPost Standard and Plus shipments include default loss/damage coverage. Economy shipments do not include any default loss/damage coverage.
Additional Carrier Insurance is not available for GlobalPost shipments. However, you can add Parcelguard to GlobalPost shipments, with a maximum declared value of $400 USD.
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GlobalPost Economy and GlobalPost Standard shipments can be included on USPS SCAN or End of Day forms.
GlobalPost SmartSaver shipments should not be included in USPS SCAN forms.
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To ship in a Rolls package type using ShipStation, select the standard Package option. Do not include dimensions for Rolls. Use the weight only.
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There are two tracking numbers associated with a GlobalPost shipment:
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The GlobalPost tracking number.
ShipStation sends this tracking number to your customer and selling channel during the marketplace notification processes. For Economy shipments, packages are tracked only to the destination country. For Standard and Smartsaver shipments, packages are tracked to the destination address.
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The tracking number on the actual label generated in ShipStation.
This tracking number can only be used to track the movement from the shipment's origin location to the GlobalPost sorting facility. It is not shared with your customer or selling channel.
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Disabling GlobalPost services in ShipStation does not affect GAP labels. When you disable GlobalPost services in your Carrier settings, this only disables the GlobalPost branded services in your account. If you wish to not use GAP labels, you must contact our support team and request your account be opted out of the Global Advantage Program.
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Currently, GlobalPost labels do not support Unicode characters (for example, Kanji or Cyrillic).