The UPS SurePost® services work with the United States Postal Service (USPS) to provide an economic solution for residential ground delivery within the United States.
SurePost® can be used for shipments to U.S. PO Box addresses, domestic shipments (from the U.S. 48 to any of the 50 states), U.S. military (APO, FPO, DPO) shipments, and shipments to U.S. territories.
Before enabling this option in ShipStation, contact your UPS account rep to ensure your contract allows SurePost® shipments and connect your UPS account to ShipStation.
You must first have a UPS account set up in ShipStation. See the Connect UPS Carrier article for instructions.
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Click the Your Carrier Accounts tab, then open the Actions menu
and click Carrier Settings next to your connected UPS account in the list of carriers.
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Check Enable Consolidation Services and click Save.
You may need to log out and back into your ShipStation account before UPS SurePost® appears as a service option for your shipments.
UPS SurePost® labels will display two addresses:
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The first address is the UPS SurePost® hub.
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The second address is the final destination (that is, the recipient's address).
The UPS SurePost® service has a few limitations and features that other UPS services do not have.
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Carrier Feature |
Supported? |
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Multi-Package Shipping |
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Rate Calculator |
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Return Labels |
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Label Messages |
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Label Branding |
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Military Addresses |
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Third-Party Billing |
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For further information about UPS SurePost®, review the UPS About SurePost® page.
UPS SurePost® Rates
UPS SurePost® does not send rates to ShipStation, so you will not see a rate when you select this service. Additionally, for merchants who use the ShipStation API, getRate calls will not return usable UPS SurePost rates.