UPS SurePost®

How to enable UPS SurePost in ShipStation and what features are available.

The UPS SurePost® services work with the United States Postal Service to provide an economic solution for residential, ground delivery.

SurePost® can be used for shipments to U.S. PO Box addresses, domestic shipments (from the U.S. 48 to any of the 50 states), U.S. military (APO, FPO, DPO) shipments, and shipments to U.S. territories.

Before enabling this option in ShipStation, contact your UPS rep to ensure your contract allows SurePost® shipments.

Enable UPS SurePost® in ShipStation

You must first have a UPS account set up in ShipStation. See the Connect UPS Carrier section above for details.

  1. Click Settings next to your connected UPS account in the list of carriers.

  2. Check Enable Consolidation Services and click Confirm.

    UPS Settings form with Enable Consolidation Services highlighted.
  3. You may need to log out and back into your ShipStation account before UPS SurePost® appears as a Service option for your shipments.

Using UPS SurePost®

UPS SurePost® labels will display two addresses:

The first address is the UPS SurePost® hub. The second address is the final destination (i.e., the recipient's address as shown in ShipStation).

The UPS SurePost® service has a few limitations and features that other UPS services do not have.

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Rate Calculator

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Military Addresses

Green checkmark. Supported feature. Yes.

Third-Party Billing

Red X mark. Unsupported feature. No.

For further information about UPS SurePost®, review the UPS About SurePost® page.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.