1. ShipStation Help U.S.
  2. Integrations Help Guide
  3. Carrier Integrations

UPS SurePost®

How to enable UPS SurePost in ShipStation and what features are available.

The UPS SurePost® services work with the United States Postal Service to provide an economic solution for residential, ground delivery.

SurePost® can be used for shipments to U.S. PO Box addresses, domestic shipments (from the U.S. 48 to any of the 50 states), U.S. military (APO, FPO, DPO) shipments, and shipments to U.S. territories.

Before enabling this option in ShipStation, contact your UPS account rep to ensure your contract allows SurePost® shipments.

Enable UPS SurePost® in ShipStation

You must first have a UPS account set up in ShipStation. See the Connect UPS Carrier section above for details.

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping then choose Carriers & Fulfillment from the left-hand sidebar.

    Settings Sidebar: Shipping dropdown. Red box highlights Carriers & Fulfillment option.

  3. Click Settings next to your connected UPS account in the list of carriers.

  4. Check Enable Consolidation Services and click Confirm.

    UPS Settings form with Enable Consolidation Services highlighted.

  5. You may need to log out and back into your ShipStation account before UPS SurePost® appears as a Service option for your shipments.

Using UPS SurePost®

UPS SurePost® labels will display two addresses:

  • The first address is the UPS SurePost® hub.

  • The second address is the final destination (that is, the recipient's address).

The UPS SurePost® service has a few limitations and features that other UPS services do not have.

Feature

Supported?

Domestic Shipping
Green checkmark. Supported feature. Yes.

International Shipping
Red X mark. Unsupported feature. No.

Rate Calculator
Red X mark. Unsupported feature. No.

Return Labels
Red X mark. Unsupported feature. No.

Label Messages
Red X mark. Unsupported feature. No.

Label Branding
Red X mark. Unsupported feature. No.

Military Addresses
Green checkmark. Supported feature. Yes.

Third-Party Billing
Red X mark. Unsupported feature. No.

For further information about UPS SurePost®, review the UPS About SurePost® page.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

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