COVID USPS Delays and Outages

Due to the COVID-19 pandemic, USPS has announced several service delays or outages that may effect your ability to create shipments or match estimated days to delivery.

Below we've compiled information on service alerts that may affect you. This information may change as the situation evolves. For the most recent information, please review the USPS Service Alerts page.

USPS Domestic Service Delays due to COVID

Effective April 17th 2020, USPS has announced some possible delays for domestic US Services.

USPS Priority Mail Express

This service will not experience any delays at this time.

USPS Priority Mail

Local 1-day delivery will not experience delays. However, the 2-3 day delivery window for non-local shipments will now be extended to 3-4 days.

USPS First-Class Package Service

2-3 day delivery windows will be extended to 3-4 day delivery windows.

USPS International Outbound Service Outages due to COVID

As of April 3, 2020, the USPS is temporarily suspending outbound deliveries to countries that are no longer able to process or deliver shipments originating from the United States (U.S.) due to service disruptions related to the COVID-19 pandemic.

If attempting to create a USPS label in ShipStation to one of the affected countries, you will see an error: "Invalid rate. Mail class ‘PriorityMailInternational’ is not available for the destination country."

Important

This information may change as the situation evolves. For the most recent information, please review the USPS International Service Disruptions page.

The USPS will no longer accept shipments with destinations to the following countries:

Algeria

Curacao

Lebanon

Saudi Arabia

Angola

Democratic Republic of the Congo

Lesotho

Senegal

Antigua and Barbuda

Dominican Republic

Liberia

Seychelles

Argentina

Egypt

Libya

Sierra Leone

Aruba

Estonia

Malawi

Sint Maarten

Azerbaijan

Ethopia

Maldives

Solomon Islands

Bahamas

Faroe Island

Mauritania

South Africa

Bahrain

Fiji

Mauritius

South Sudan

Bangladesh

French Polynesia

Moldova

Sri Lanka

Barbados

Gambia

Mongolia

Sudan

Belize

Ghana

Montenegro

Suriname

Benin

Grenada

Morocco

Swaziland (Eswatini)

Bermuda

Guatemala

Mozambique

Tajikistan

Bolivia

Guinea Bissau

Nepal

Tansania

Bosnia and Herzegovina

Guyana

New Caledonia

Timor-Leste

Botswana

Haiti

Nicaragua

Tonga

Burkina Faso

Honduras

Nigeria

Trinidad & Tobago

Burundi

India

Oman

Tunisia

Cameroon

Iraq

Pakistan

Turks & Caicos

Cape Verde

Israel

Papua New Guinea

Uganda

Cayman Islands

Jamaica

Paraguay

United Arab Emirates

Chad

Kazakhstan

Peru

Uruguay

Chile

Kenya

Philippines

Vanuatu

Colombia

Kiribati

Qatar

Venezuela

Cook Islands

Kuwait

Republic of Congo

Yemen

Costa Rica

Kyrgyzstan

Rwanda

Zambia

Cuba

Laos

Samoa

Zimbabwe

These disruptions affect the following services:

  • Priority Mail Express International® (PMEI)

  • Priority Mail International® (PMI)

  • First-Class Mail International® (FCMI)

  • First-Class Package International Service® (FCPIS®)

  • International Priority Airmail® (IPA®)

  • International Surface Air Lift® (ISAL®)

  • M-Bag®

For already deposited items, other than GXG, Postal Service employees will endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return. 

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may re-mail them with the existing postage once service has been restored. When re-mailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.” 

Shipments to Australia

Australia Post has advised that they are declaring a situation of force majeure for all inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items until further notice. Customers should expect delivery delays. Visit USPS International Service Disruptions page for up to date information.

Military and Diplomatic Mail

Service suspensions to a particular country do not affect delivery of military and diplomatic mail, except military addresses noted on the USPS International Service Disruptions page.