Due to the COVID-19 pandemic, USPS has announced several service delays or outages that may effect your ability to create shipments or match estimated days to delivery.
Below we've compiled information on service alerts that may affect you. This information may change as the situation evolves. For the most recent information, please review the USPS Service Alerts page.
Effective April 17th 2020, USPS has announced some possible delays for domestic US Services.
USPS Priority Mail Express |
This service will not experience any delays at this time. |
USPS Priority Mail |
Local 1-day delivery will not experience delays. However, the 2-3 day delivery window for non-local shipments will now be extended to 3-4 days. |
USPS First-Class Package Service |
2-3 day delivery windows will be extended to 3-4 day delivery windows. |
As of April 3, 2020, the USPS is temporarily suspending outbound deliveries to countries that are no longer able to process or deliver shipments originating from the United States (U.S.) due to service disruptions related to the COVID-19 pandemic.
If attempting to create a USPS label in ShipStation to one of the affected countries, you will see an error: "Invalid rate. Mail class ‘PriorityMailInternational’ is not available for the destination country."
Important
This information may change as the situation evolves. For the most recent information, please review the USPS International Service Disruptions page.
The USPS will no longer accept shipments with destinations to the following countries:
Algeria |
Curacao |
Lebanon |
Saudi Arabia |
Angola |
Democratic Republic of the Congo |
Lesotho |
Senegal |
Antigua and Barbuda |
Dominican Republic |
Liberia |
Seychelles |
Argentina |
Egypt |
Libya |
Sierra Leone |
Aruba |
Estonia |
Malawi |
Sint Maarten |
Azerbaijan |
Ethopia |
Maldives |
Solomon Islands |
Bahamas |
Faroe Island |
Mauritania |
South Africa |
Bahrain |
Fiji |
Mauritius |
South Sudan |
Bangladesh |
French Polynesia |
Moldova |
Sri Lanka |
Barbados |
Gambia |
Mongolia |
Sudan |
Belize |
Ghana |
Montenegro |
Suriname |
Benin |
Grenada |
Morocco |
Swaziland (Eswatini) |
Bermuda |
Guatemala |
Mozambique |
Tajikistan |
Bolivia |
Guinea Bissau |
Nepal |
Tansania |
Bosnia and Herzegovina |
Guyana |
New Caledonia |
Timor-Leste |
Botswana |
Haiti |
Nicaragua |
Tonga |
Burkina Faso |
Honduras |
Nigeria |
Trinidad & Tobago |
Burundi |
India |
Oman |
Tunisia |
Cameroon |
Iraq |
Pakistan |
Turks & Caicos |
Cape Verde |
Israel |
Papua New Guinea |
Uganda |
Cayman Islands |
Jamaica |
Paraguay |
United Arab Eminates |
Chad |
Kazakhstan |
Peru |
Uruguay |
Chile |
Kenya |
Philippines |
Vanuatu |
Colombia |
Kiribati |
Qatar |
Venezuela |
Cook Islands |
Kuwait |
Republic of Congo |
Yemen |
Costa Rica |
Kyrgyzstan |
Rwanda |
Zambia |
Cuba |
Laos |
Samoa |
Zimbabwe |
These disruptions affect the following services:
Priority Mail Express International® (PMEI)
Priority Mail International® (PMI)
First-Class Mail International® (FCMI)
First-Class Package International Service® (FCPIS®)
International Priority Airmail® (IPA®)
International Surface Air Lift® (ISAL®)
M-Bag®
For already deposited items, other than GXG, Postal Service employees will endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.
For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.
For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may re-mail them with the existing postage once service has been restored. When re-mailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”
Shipments to Australia
Australia Post has advised that they are declaring a situation of force majeure for all inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items until further notice. Customers should expect delivery delays. Visit USPS International Service Disruptions page for up to date information.
Military and Diplomatic Mail
Service suspensions to a particular country do not affect delivery of military and diplomatic mail, except military addresses noted on the USPS International Service Disruptions page.