Compare Rates with the Rate Browser

With the Rate Browser in an order’s Shipping Sidebar, you can compare the rates between the postage providers connected to your ShipStation account and their available services for the order’s Ship From and Ship To address.

Select a service in the Rate Browser to apply it to the shipment when you’ve decided which service to use.

To compare rates for an order:

  1. Set the Weight for the shipment.

    For the most accurate rates, we recommend you set the Size as well.

  2. Click the Rate Browser icon in the Configure Shipment Widget in the Orders grid or in Order Details. 

    Configure Shipment widget with rate calculator next to the Ship From drop-down highlighted
  3. Click on the carriers in the list to see the available services for that carrier.

    Only shipping services valid for the shipment (based on weight, dimensions, and destination) will appear in the service list.

    Optional: Update Your Shipment Configuration Options

    Under Configure Rates, you can reconfigure your shipment settings and see price differences.

    When you click Configure Label, your order will update to the new shipment configuration and selected rate.

    RateBrowserPU-fromOrders_ShipmentInfo_MRK.png
  4. Select the carrier and service you want to use.

    Package Types

    By default, the Rate Browser will assume you are using the standard Package package type. If a different package type is selected in the Configure Shipment Widget, the Rate Browser will retrieve rates for that package type instead.

  5. Click Configure Label.

    Rate Browser pop-up from Orders sidebar. Arrow points to Configure Label button

    Available carriers will vary depending on your account home country.

The carrier and service you selected will be set in the Configure Shipment Widget so you can proceed to create the label.