Third-Party Logistics Provider Bundle (Beta) Overview

The ShipStation 3PL Provider Bundle allows a 3PL to invite their merchants to use ShipStation to send their orders directly to the 3PL.

Once the feature is enabled, merchants can then delegate orders to their 3PL within ShipStation, which allows for faster order fulfillment. Additionally, merchants can share their carriers with the 3PL, if desired, which allows the 3PL to use those carrier accounts, ensuring the best shipping rates for every shipment.

At this time, there is no limit to how many merchant accounts a 3PL can connect with. Learn more about the ShipStation 3PL Provider Bundle functionality and limitations.

To add the 3PL Provider Bundle to your subscription, follow these steps.

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Overview of 3PL Provider Bundle Setup and Workflow

  • The 3PL Provider Bundle is added to the 3PL ShipStation account. The 3PL then sends an invite to the merchant asking them to agree to send its orders to the 3PL. The merchant's account is called "The Client" in this context.

  • Once the Client accepts the invitation, the Client can then delegate orders to the 3PL directly from their ShipStation ShipStation account.

  • On the 3PL account side, the orders appear in the Awaiting Shipments grid for the store the 3PL set up for that Client.

  • The 3PL then creates labels for these orders using the normal create-label workflow. When the 3PL chooses a carrier or service for a shipment, they can use either their own carrier accounts or their Client’s carrier accounts - depending on the agreement with the Client.

  • Once the label is created, order status information gets passed back to the Client’s ShipStation account and the usual marketplace and customer notifications occur.

  • Once a 3PL processes an order, it will take a maximum of 1 hour to appear back in the Client’s ShipStation account.

What can I do with my 3PL Provider Bundle?

Rather than use a separate account for each Client, 3PL providers will now be able to manage multiple Clients under a single account with a single login—with no need to log in to a Client’s account.

Orders will now display the Client’s name in the Store field and a newly added Client field will appear on the ShipStation Orders page. The 3PL provider can sort orders based on these fields, view any notes added to the Clients order and set up automation rules based on the Store column. Each order can use the Client’s carrier accounts to purchase labels.

Overview of 3PL Provider Bundle capabilities, including one centralized account, "Client" order field, and upcoming features.

Since this is a new program, 3PL providers can also expect more capabilities to come soon—exclusive to this account type.

Upcoming capabilities:

  • Advanced Shipping Notices, which allow Clients to prepare an inbound inventory shipment within their ShipStation account and notify 3PL's when it ships.

  • Ability for Clients to see inventory quantities at their 3PL.

  • Ability for 3PL providers to insert a rate card and automatically calculate a monthly bill for each Client.

  • Ability for Clients to be able to pay a 3PL provider for services rendered directly from their ShipStation account.

  • Plus more features and automation functionalities to come!

What does my 3PL Provider Bundle cost?

The monthly 3PL subscription cost is $50 in addition to the cost of the 3PL's current ShipStation plan. There will be a 3-cent-per-shipment fee after the first 1,000 orders. Clients will not pay any additional costs.

3PL Provider Bundle Pricing with Subscription Costs and Shipment Fee descriptions.

That’s a basic summary of ShipStation's new 3PL Provider Bundle. We hope you find this new set of features helpful in managing multiple Clients in ShipStation and continuing to grow your Client base.

ShipStation 3PL Order Grid

3PL's will see new columns in their Orders grid once the 3PL Provider Bundle has been enabled.

  • Brand: This column displays the brand Company Name associated with the order from the Client. This is the name the Client enters in the Company Name field of their Store Settings.

  • Store: Client information will appear under the existing Store column. This helps to identify where the orders came from.