Contact Printer Support

The ShipStation support team can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Printer manufacturer for assistance.

Below is a list of publicly available support resources for common printer manufacturers. You may have additional support resources available based on your contract or subscription level with the manufacturer.

Printer Manufacturer

Help Center

Support Phone or Form

Brother

https://www.brother-usa.com/contact-us

1-877-276-8437

Canon

https://www.usa.canon.com/internet/portal/us/home/support/

1-800-652-2666

CITIZEN

https://www.citizen-systems.com/us/support

https://www.citizen-systems.com/us/contact-technical

Dell

https://www.dell.com/support

1-800-624-9896

Dymo

https://www.dymo.com/support

1-877-724-8324

Epson

https://epson.com/Support/sl/s

1-800-463-7766

HP (Hewlett-Packard)

https://support.hp.com/

1-800-474-6836

Konica Minolta

https://kmbs.konicaminolta.us/kmbs/support-knowledge-base

1-800-456-5664

Kyocera

https://usa.kyoceradocumentsolutions.com/

1-800-255-6482

Lexmark

https://support.lexmark.com/

1-800-539-6275

ProLabel

https://onyxproducts.com/pages/contact-us

n/a

Ricoh

https://www.ricoh-usa.com/en/support

1-800-742-6438

Samsung

https://support.hp.com/us-en/samsung-printers

1-800-726-7864

Xerox

https://www.xerox.com/en-us/about/customer-support

1-800-821-2797

Zebra

https://www.zebra.com/us/en/support-downloads.html

1-877-275-9327

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