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Better Trucks

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ShipStation Content Team

Updated

Better Trucks is a US-based regional shipping carrier covering the greater midwest region of the US and greater New York. Better Trucks was built specifically for DTC (direct-to-consumer) e-commerce companies. They offer a reliable, affordable solution for 2-day delivery that rivals the level of service and prices of traditional 3PLs such as FedEx and UPS.

For merchants that require a shipping solution for vape products, Better Trucks is an excellent option.

Better Trucks Requirements

Connection Requirements:

  • A US-based ShipStation account

  • An active account with Better Trucks

  • Better Trucks Company ID

  • Better Trucks API Key

Other Requirements:

  • Ship From and Ship To addresses, dimensions, and weight are required to get a rate and create a label.

  • The Ship To address must be in the area of coverage which includes:

    • Texas

    • Connecticut

    • Florida

    • Georgia

    • Illinois

    • Indiana

    • Kentucky

    • Michigan

    • Minnesota

    • Missouri

    • New Jersey

    • New York

    • North Carolina

    • Ohio

    • South Carolina

    • Tennessee

    • Wisconsin

Connect a Better Trucks Account to ShipStation

To connect your Better Trucks account to ShipStation:

🇺🇸 🇨🇦 Your Carriers Add-On

For US- and Canada-based ShipStation accounts, certain plans will require you to enable the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.

  1. Go to Account Settings.

    sssettings.png

  2. Select Shipping, then choose Carriers from the sidebar.

    Shippingdropdown.png

  3. Click the Your Carrier Accounts tab.

    AddCarrierAccounts.png

  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select Better Trucks and click Connect.

    Better Trucks logo on square tile button that reads, "Connect"

  6. Enter your Better Trucks Company ID, API Token, Username and Password, and choose an Account Nickname for you to identify the carrier account in ShipStation.

  7. Click Connect.

Better Trucks Available Features

ShipStation's integration with Better Trucks supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Additional Features for Better Trucks

ShipStation's integration with Better Trucks allows for the following additional features:

Feature

Description

Vape Shipping

Better Trucks can be used for shipping vape products.

Available Services, Packages. & Confirmation Types

Better Trucks Domestic Services

  • Express Delivery Service

  • Economy Delivery Service

  • Same Day Delivery Service

  • Next Day Delivery Service

Better Trucks Package Types

  • Package

  • Box

Confirmation Types

  • Signature Delivery Confirmation

  • Adult Signature Delivery Confirmation

  • Photo Delivery Confirmation

  • No confirmation required

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Better Trucks Integration Notes

  • ShipStation's integration with Better Trucks does not support third-party billing.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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