You can now use your mobile device or scanner to pick your ShipStation orders! Instead of printing pick lists and manually checking off items, Mobile Picking lets you can scan barcodes to verify products, track the picking progress, and report issues in real time. The app syncs with the ShipStation web platform, keeping everything up to date and logged automatically.
There are two Picking workflow options depending on your packing needs:
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Batch Picking: groups by order items so your Pickers can move through the warehouse and pick items in bulk to bring back to your packing station. You can use basic mobile picking or pick to tote with the batch picking method.
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The Picking Queue: lets you assign an order to a tote so your Pickers can pack individual orders as they move through the warehouse. You can set your pick by single SKU, single-item, or multi-item orders.
To use this feature you will need to download the ShipStation Mobile app from the Google Play Store or Apple Store and login to the App with your ShipStation login credentials.
This feature is supported in the following devices:
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iOS Devices using version 15.0 or later.
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Android mobile phone or tablet on version 10.0 or later.
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Android-based barcode scanners.
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Bluetooth handheld scanners that are paired with an Android or IOS Device and have the ability to input text like a keyboard.
As each item is picked, the app uses barcode scanning to confirm accuracy. ShipStation will match the scanned value against the product’s SKU, UPC or Fulfillment SKU, which is configured for that item in your Product catalog. If a match is found, the app will:
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Confirm the item visually and with a sound.
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Track how many items have been picked.
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Move to the next item in the batch.
If the barcode does not match the SKU or UPC for the expected item, the app will display an error message and play an error sound.
If barcode scanning isn't possible you can also manually verify the item by typing in the SKU, UPS, or Fulfillment SKU.
To help you track the picking progress, the mobile picking workflow has picking-specific statuses for your orders:
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Ready to Pick: Orders are grouped into a batch and moved into this status. This status is set in the ShipStation web app. Once orders are marked as ready to pick, the batch will be visible and ready to be picked in the mobile app.
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Picking: Triggered automatically when a user begins picking the batch from the mobile app.
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Picked: All items in the order were successfully verified and picked.
These statuses are visible in both the mobile and web apps and help give you better visibility into your fulfillment operations, from the floor to the final shipment.
If you’re using ShipStation Inventory, inventory is automatically allocated when orders are marked as Ready to Pick in the web app. Order items must have inventory available to use the Mobile Picking flow with ShipStation Inventory.
This ensures that only orders with available stock are sent to be picked, helping your team avoid unnecessary trips to empty shelves.
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Orders must be in the Awaiting Shipping status to be eligible for Mobile Picking. Labels can only be created after picking.
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Partial picking is not supported. All order items must be picked, a partially picked order will be flagged as an exception.
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Camera-based scanning is supported natively on both Android and iOS platforms.