Webflow

Updated

Action Required: Update Your Store Connection

Starting March 6, 2025, ShipStation will transition to the Webflow V2 app. To continue using it, you'll need to reconfigure your store connection to Webflow V2.

For step-by-step instructions, visit Reconfigure a Store Connection.

Webflow is a visual web development platform that lets you design, build, and launch completely custom websites without writing code. By combining design, animation, content management, marketing, and eCommerce tools into a single tool, it empowers non-coders and coders alike to ship and promote websites of all kinds in a faster, more cost-efficient, and more collaborative way. Connect Webflow to ShipStation to automate your shipping workflow.

Contact the Webflow team to learn more about Webflow.

Webflow Requirements

Connection Requirements:

  • An active account with Webflow.

  • Your Webflow account username and password

Order Import Requirements:

  • Must include a Ship To address.

Connect a Webflow Store to ShipStation

To connect your Webflow store to ShipStation:

  1. Open a new tab or browser window and log in to your ShipStation account.

  2. Go to Account Settings.

    sssettings.png

  3. Select Selling Channels from the sidebar, then choose Store Setup.

    Settings page, side navigation. A box highlights the Store Setup option under Selling Channels

  4. Click Connect a Store or Marketplace.

    Settings. Store Setup. A box highlights the Connect a Store button.

  5. Select Webflow.

    Webflow logo. Button that reads, Connect

  6. Select your units of measurements, then click Connect.

    This will take you to your Webflow login page.

  7. Log in to your account.

After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.

Available Features for Webflow

The ShipStation integration with Webflow supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Red X mark. Unsupported feature. No.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Green checkmark. Supported feature. Yes.

Internal Notes

Green checkmark. Supported feature. Yes.

Notes from Buyer

Green checkmark. Supported feature. Yes.

Order Weight

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Order Status Mapping

ShipStation Status

Webflow Status

Awaiting Payment

n/a

Awaiting Shipment

unfulfilled

Shipped

fulfilled

Cancelled

refunded

On Hold

n/a

Data Sent with Shipment Notification

This table indicates which data ShipStation sends to Webflow with the marketplace shipment notification:

Field

Sent to Marketplace?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.
Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Webflow Integration Notes

  • You will set up measurement unit methods (imperial or metric) during setup.

If a store allows custom statuses, this means you define that statuses your orders use in your selling channel. In most cases, if you have custom statuses you'll need to define which ShipStation statuses each custom order status corresponds to.

ShipStation will import the customer's email address with the order data and can send shipment confirmation and delivery emails to that email address (configured in your Store settings).

ShipStation will import the customer phone number with the order data.

ShipStation will import the shipping method chosen by the customer during their store checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation can determine if an order is a gift from the order data sent by the store.

ShipStation will import internal notes or order activity from the store into the ShipStation Internal Notes field.

ShipStation will import notes provided by the customer when they made their purchase.

ShipStation will import the total order weight from the store.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order. These images will appear as thumbnails in your Order Details and can be included in email notifications and packing slips.

ShipStation will import item options (such as color or size) for each line item in the order. This data will appear in your Order Details and can be included in customer emails and packing slips.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information
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