Hubbed

Updated

🇦🇺 Australian merchants can scale their ecommerce operations using Hubbed’s extensive Pick-Up and Drop-Off (PUDO) network, that spans over 2,500 local ParcelPoints nationwide. This integration empowers shoppers with convenient Click & Collect, Dropoff Delivery, and hassle-free returns featuring extended pickup hours. By providing greater delivery flexibility, merchants can minimize failed delivery attempts while reducing carbon emissions.

Hubbed Integration Requirements

Connection Requirements:

  • An active account with Hubbed.

  • API key Returns (should be requested from Hubbed)

  • API key Dropoff Delivery (should be requested from Hubbed)

Connect a Hubbed Account to ShipStation

To connect your Hubbed account to ShipStation:

  1. Go to Account Settings.

    Shows the gear-icon for Settings in the toolbar

  2. Select Shipping, then choose Carriers from the sidebar.

    Settings sidebar. Shows Shipping > Carriers selected

  3. Select the Your Carrier Accounts tab.

    Shows the Your Carrier Accounts tab

  4. Select Add Carrier .

    AddCarrier.png

  5. Select Hubbed and click Connect.

    hubbed_tile.png

  6. Enter your Hubbed API key Returns and API key Dropoff Delivery, and choose an Account Nickname for you to identify the carrier account in ShipStation.

  7. Click Connect.

Available Features for Hubbed

The ShipStation integration with Hubbed supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

ICON_redx.png

Electronic Customs Submission

ICON_redx.png

Return Labels

Green checkmark. Supported feature. Yes.

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

ICON_redx.png

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

ICON_redx.png

End of Day (PDF)

ICON_redx.png

Label Branding

ICON_redx.png

Label Messages

Green checkmark. Supported feature. Yes.

Multi-package Shipping

ICON_redx.png

Multiple Accounts

ICON_redx.png

Void Labels

Green checkmark. Supported feature. Yes.

Additional Features for Hubbed

The ShipStation integration with Hubbed allows for the following additional features:

Feature

Description

SMS and Email Notifications

Hubbed sends the recipient SMS or Email notifications while the shipment is en route to its destination.

To enable SMS and email notifications via API, there must be additional info. included in the request:

"advanced_options": {
"NotificationPhone": "447979777666",
"NotificationEmail": "testaaaaaaa@test.com"
      },

Label Messages

Use Label messages reference 1

Available Services, Packages, & Confirmation Types

Hubbed Domestic Services

Service Name

API Code

Click & Collect

hubbed_click_collect

Dropoff Delivery

hubbed_walleted_dropoff_delivery

Returns

hubbed_walleted_return

Hubbed Package Types

Name

API Code

A2_SATCHEL

hubbed_walleted_a2_satchel

A3_SATCHEL

hubbed_walleted_a3_satchel

A4_SATCHEL

hubbed_walleted_a4_satchel

A5_SATCHEL

hubbed_walleted_a5_satchel

LETTER

hubbed_walleted_letter

BOX_LARGE

hubbed_walleted_large

BOX_SMALL

hubbed_walleted_small

CUSTOM_BOX

hubbed_walleted_custom_box

Hubbed Confirmation Types

  • None (No Confirmation Required).

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Hubbed Integration Notes

  • The ShipStation integration with Hubbed does not support third-party billing.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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