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Spartoo

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ShipStation Content Team

Updated

How to add Spartoo store to ShipStation, what features are available, other need-to-know details, and troubleshooting tips.

Spartoo began in France as an internet shoe retailer, and they now offer home decor as well as men's and women's clothing, worldwide. More than 450 million people shop on Spartoo, where customers find over 3500 brands and 300,000 items. Sapartoo integrates directly with ShipStation to automatically import your orders so you can start shipping quickly.

Spartoo Requirements

Connection Requirements:

  • An active account with Spartoo.

Order Import Requirements:

  • Must include a Ship To address.

  • Spartoo Partner ID

Connect a Spartoo Store to ShipStation

To connect your Spartoo store to ShipStation:

  1. Open a new tab or browser window and log in to your ShipStation account.

  2. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  3. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Settings page selections, with outline marking around the Selling Channels Store Setup option.

  4. Click Connect a Store or Marketplace.

    Store Setup Settings, arrow points to Connect a Store or Marketplace button.

  5. Select the Spartoo tile in the Connect a Marketplace pop-up.

    Connection tile for Spartoo

  6. Enter your Spartoo Partner ID.

  7. Click Test Connection, then Connect if the test is successful.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Spartoo Integration

The ShipStation integration with Spartoo supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Red X mark. Unsupported feature. No.

Customer Phone Numbers

Red X mark. Unsupported feature. No.

Requested Service

Red X mark. Unsupported feature. No.

Payment Method

Green checkmark. Supported feature. Yes.

Discounts

Green checkmark. Supported feature. Yes.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Red X mark. Unsupported feature. No.

Notes from Buyer

Red X mark. Unsupported feature. No.

Order Weight

Red X mark. Unsupported feature. No.

Item Weight

Red X mark. Unsupported feature. No.

Item Images

Green checkmark. Supported feature. Yes.

Item Options

Red X mark. Unsupported feature. No.

Item Warehouse Location

Red X mark. Unsupported feature. No.

Spartoo to ShipStation Order Status Mapping:

ShipStation Status

Spartoo Status (Status Code)

Awaiting Payment

In Preparation (2)

Awaiting Shipment

Verified Order (11)

Shipped

Completed (3)

Cancelled

Cancellation Confirmed (41)

On Hold

N / A

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Red X mark. Unsupported feature. No.

Service

Red X mark. Unsupported feature. No.

Carrier Fee

Red X mark. Unsupported feature. No.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Red X mark. Unsupported feature. No.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Troubleshooting Tips for Spartoo

Here are some common issues experienced by users, potential causes, and available troubleshooting tips.

Issue

How to troubleshoot or resolve

ERROR: Unable to authorize with SPARTOO. Your Partner ID may be incorrect.

Verify your account credentials, then try connecting to Spartoo again.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

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