Our Sendle integration gives US and Australia-based merchants all the features of Sendle and ShipStation to make shipping your ecommerce orders quick and easy.
Sendle Ceases All Shipments as of January 11, 2026
Deliveries through Sendle are no longer available, and any pickups pending on January 12th or later will be cancelled.
Any parcels that have already been picked up and are in transit will be delivered at the discretion of the delivery partner.
For minimal disruption to your business, please consider using GlobalPost or other carriers and update any automation rules that apply Sendle services.
For latest updates, please see status.shipstation.com
Effective immediately, Sendle has halted all bookings for parcel pickup and delivery across all geos. ShipStation will update the FAQs below as details for Sendle customers become available.
What happens to parcels in transit?
Any parcel that is in transit is under the control of the relevant delivery partners (e.g., CouriersPlease, Aramex, etc.). Delivery is at the partner's discretion, and customers should contact those partners directly for updates on specific tracking numbers.
If you have a direct Sendle account you can find out which carrier is delivering your parcel by downloading the Sendle label. The delivery partners logo will be on the label.
If you are using Sendle from ShipStation, please contact the ShipStation support team and we will be able to reach out to the carrier on your behalf.
What happens to scheduled pickups:
Any pickup scheduled for Monday, January 12th or later will not occur. These bookings are considered cancelled.
What do I do if my shipments haven't been picked up yet?
Sendle has advised that all pending shipments will be cancelled, including pickups. You will need to void the label within ShipStation and then use an alternative carrier like GlobalPost to complete the delivery.
What about Automation Rules that apply Sendle services?
At this time we recommend updating your automation rules to apply an alternative carrier like GlobalPost. See Australian Carrier Integrations or Canadian Carrier Integrations for all available options.
Will I be able to use Sendle again?
At this time, there isn’t any indication of when Sendle would resume operations. We will provide any updates on Sendle directly as we receive them.
What carrier options are available to me now?
You can use ShipStation’s other carrier services, depending on the region you are in, as an alternative to Sendle or using your own connected carriers to ship your parcels. See Australian Carrier Integrations or Canadian Carrier Integrations for available connection options.