Passport

Updated

Passport is a US-based shipping provider that exclusively deals with cross-border and overseas shipping. They specialize in helping ecommerce companies reach an overseas audience with services that assist with duties and provide support for your customers.

Don't have an account with Passport? Contact the Passport Sales team to register an account.

Passport Integration Requirements

Connection Requirements:

Important: All Passport Integration approvals are currently  On Hold.

Usually, to connect Passport to your ShipStation account, you must contact Passport Support to get approval. Once approved, Passport would then appear in the carrier connection list.

The Passport Integration is not listed in the carrier connection pop-up by default.

  • A US-based ShipStation account
  • An active account with Passport.
  • A ShipStation Platinum plan or higher.
  • Your Passport API Key.

Connect a Passport Account to ShipStation

To connect your Passport account to ShipStation:

🇺🇸 🇨🇦 Your Carriers Add-On

For US- and Canada-based ShipStation accounts, certain plans will require you to enable the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.

  1.  

    Go to Account Settings.

    Shows the gear-icon for Settings in the toolbar

  2.  

    Select Shipping, then choose Carriers from the sidebar.

    Settings sidebar. Shows Shipping > Carriers selected

  3.  

    Select the Your Carrier Accounts tab.

    Shows the Your Carrier Accounts tab

  4. Select Add Carrier .

    AddCarrier.png

  5. Select Passport and click Connect.

    Passport logo on tile with button that reads, "Connect".

    Passport will only be available to approved accounts. If you do not see Passport as an option, contact Passport Support to request approval.

  6. Enter your Passport API Key.

    SET_SHP_CUI_Passport.png
  7. Click Connect.

Available Features for Passport

The ShipStation integration with Passport supports the following standard features:

 

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature Supported?
Domestic Shipping Red X mark. Unsupported feature. No.
International Shipping Green checkmark. Supported feature. Yes.
Electronic Customs Submission Green checkmark. Supported feature. Yes.
Return Labels Red X mark. Unsupported feature. No.
Estimated Rates Green checkmark. Supported feature. Yes.
Carrier Insurance Green checkmark. Supported feature. Yes.
Tracking Green checkmark. Supported feature. Yes.
End of Day (Electronic) ICON_greyminus.png
End of Day (PDF) ICON_greyminus.png
Label Branding Red X mark. Unsupported feature. No.
Label Messages Red X mark. Unsupported feature. No.
Multi-package Shipping Red X mark. Unsupported feature. No.
Multiple Accounts Green checkmark. Supported feature. Yes.

Available Services & Package Types

Passport International Services

  • Priority DDP Delcon
  • Priority DDU Delcon
  • IPA
  • Expedited DDP Delcon

Passport Package Types

  • Package
  • Custom Packages

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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