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International Bridge

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ShipStation Content Team

Updated

International Bridge provides high-quality, small-parcel shipping services to some of the largest ecommerce retailers in the world. The International Bridge integration is available for US-based accounts, offering domestic and international shipping services that reach consumers in all areas of the U.S.

Sign up for an account with International Bridge to get started!

International Bridge Integration Requirements

Connection Requirements:

  • A US-based ShipStation account

  • An active account with International Bridge.

  • Your International Bridge email address, password, and optional Origin Warehouse.

Connect an International Bridge Account to ShipStation

To connect your International Bridge account to ShipStation:

🇺🇸 🇨🇦 Your Carriers Add-On

For US- and Canada-based ShipStation accounts, certain plans will require you to enable the Your Carriers add-on before you can connect your carrier accounts. If you have not yet enabled it, you'll be prompted to do so before you can connect your accounts.

  1. Go to Account Settings.

    sssettings.png

  2. Select Shipping, then choose Carriers from the sidebar.

    Shippingdropdown.png

  3. Click the Your Carrier Accounts tab.

    AddCarrierAccounts.png

  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select International Bridge and click Connect.

    International Bridge logo on tile with button that reads, "Connect".

  6. Enter your required International Bridge email address and password, optional IB Origin Warehouse , and choose an Account Nickname for you to identify the carrier account in ShipStation.

  7. Click Connect.

Available Features for International Bridge

The ShipStation integration with International Bridge supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Green checkmark. Supported feature. Yes.

Third-Party Billing

ICON_greencheck.png

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

ICON_redx.png

Tracking

ICON_redx.png

End of Day (Electronic)

Green checkmark. Supported feature. Yes.

End of Day (PDF)

Green checkmark. Supported feature. Yes.

Label Branding

Red X mark. Unsupported feature. No.

Multiple Accounts

Red X mark. Unsupported feature. No.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-Package Shipping

Red X mark. Unsupported feature. No.

Supports PUDO (pick-up/drop-off)

Red X mark. Unsupported feature. No.

Supports Unicode characters on labels (Kanji, Cyrillic, etc)

Green checkmark. Supported feature. Yes.

Additional Features for International Bridge

The ShipStation integration with International Bridge allows for the following additional features:

Feature

Description

End of Day (EOD) forms

EOD forms are required, and a PDF is sent from International Bridge to ShipStation for printing. There is a late manifest penalty if a label is used without being manifested.

Available Services & Package Types

International Bridge Blue Domestic Services

  • IB Standard

  • IB Expedited

  • IB Non Con Standard

International Bridge Blue Package Types

  • Package

  • Custom Packages

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

Multi-Package ShippingSupports Unicode characters on labels (Kanji, Cyrillic, etc)

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

Multi-Package ShippingSupports Unicode characters on labels (Kanji, Cyrillic, etc)

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