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International Bridge

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ShipStation Content Team

Updated

Details about ShipStation integration with International Bridge. Includes requirements, connection process, and features.

International Bridge provides high-quality, small-parcel shipping services to some of the largest ecommerce retailers in the world. They offer domestic and international shipping services that efficiently and effectively reach consumers in all areas of the U.S. Sign up for an account with International Bridge to get started!

International Bridge Integration Requirements

Connection Requirements:

  • An active account with International Bridge.

  • Your International Bridge email address, password, and optional Origin Warehouse.

Connect an International Bridge Account to ShipStation

To connect your International Bridge account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the left-hand sidebar.

    V3_SET_SB_SHP_Carriers_MRK.png

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carriers Settings, Your Carrier Accounts tab. Arrow points to Add Carrier link.

  4. Select the International Bridge tile and click Connect.

    International Bridge logo on tile with button that reads, "Connect".

  5. Enter your required International Bridge email address and password, optional IB Origin Warehouse , and choose an Account Nickname for you to identify the carrier account in ShipStation.

  6. Click Connect.

Connect International Bridge to ShipEngine

To connect your International Bridge account in the ShipEngine dashboard:

  1. Go to the Connections section of your ShipEngine account and select Carriers.

    Carriers tab selected under Connections menu.

  2. Click the Add New Carrier Account button under the My Carrier Accounts section.

    "Add New Carrier Account" button on ShipEngine Connections screen

  3. Select your Ship From country for this carrier.

    CONN_Carrier_SEL_Country.png

  4. Select the International Bridge tile from the Available Carriers pop-up window.

    International Bridge logo on tile with button that reads, "Connect".

  5. Enter your International Bridge email address , password, and (optional) IB Origin Warehouse into the corresponding fields.

  6. Click the Connect button.

Available Features for International Bridge Integration

The ShipStation integration with International Bridge supports the following standard features and services:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Red X mark. Unsupported feature. No.

Electronic Customs Submission

Red X mark. Unsupported feature. No.

Return Labels

Green checkmark. Supported feature. Yes.

Third-Party Billing

ICON_greencheck.png

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

ICON_redx.png

Tracking

ICON_redx.png

Automatic Tracking

ICON_redx.png

End of Day (Electronic)

Green checkmark. Supported feature. Yes.

End of Day (PDF)

Green checkmark. Supported feature. Yes.

Label Branding

Red X mark. Unsupported feature. No.

Multiple Accounts

Red X mark. Unsupported feature. No.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-Package Shipping

Red X mark. Unsupported feature. No.

Supports PUDO (pick-up/drop-off)

Red X mark. Unsupported feature. No.

Supports Unicode characters on labels (Kanji, Cyrillic, etc)

Green checkmark. Supported feature. Yes.

International Bridge Blue Domestic Services

  • IB Standard

  • IB Expedited

  • IB Non Con Standard

International Bridge Blue Package Types

  • Package

  • Custom Packages

Additional Features for International Bridge

The ShipStation integration with International Bridge allows for the following additional features:

Feature

Description

End of Day (EOD) forms

EOD forms are required, and a PDF is sent from International Bridge to ShipStation for printing. There is a late manifest penalty if a label is used without being manifested.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

Multi-Package ShippingSupports Unicode characters on labels (Kanji, Cyrillic, etc)

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

Multi-Package ShippingSupports Unicode characters on labels (Kanji, Cyrillic, etc)

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