Insights Reports: Orders

Describes the reports available in the Orders section of the Insights > Reports page in ShipStation.

The Orders reports pull data specific to the order records that have either imported into or been created in ShipStation.

The order reports are marked.

Export Order Records

You can export your current orders from the Orders tab into a CSV file. By exporting directly from the Orders tab, you can apply additional filters to your report, such as order status, destination, line items, and more.

Order Detail

The Order Detail report will generate a block of information for each order that matches the parameters of the filter. Below, the numbers in red on the screenshot correspond to their listed explanations.

Required Filters:

  • Date Range (Start Date and End Date)

Optional Filters:

  • Store

Other Options:

  • Include product images on order details report

The order detail report with each field is numbered.

Image #

Field

What does it mean?

1

Recipient Name

Ship To Name for the order.

2

Recipient Address

Ship To Address 1 & 2 for the order.

3

Recipient City

Ship To City for the order.

4

Recipient State Code

Ship To State for the order.

5

Recipient Postal Code

Ship To Post Code for the order.

6

Recipient Country Code

Ship To Country for the order.

7

Date Paid

The date the order was paid for, according to the order source.

8

Amt Paid

The amount the customer paid for the order, according to the order source.

9

Record #

Order Number for the order.

10

Store

The Name of the store where the order was created.

11

Marketplace

The marketplace or selling channel the store is connected to.

12

Buyer Comments

Notes from Buyer for the order.

13

Internal Notes

Internal Notes for the order.

14

Item Image Thumbnail

Thumbnail image generated using the Product Image URL. Will only be displayed if Include product images on order details report option is selected.

15

Item ID

Product SKU for each unique line item in the order.

16

Title

Product Name for each unique line item in the order.

17

Options

Product Options for each unique line item in the order.

18

Unit Price

Individual Unit Price for each unique line item in the order.

19

Quantity

Quantity for each unique line item in the order.

20

Extended Price

Multiply Unit Price x Quantity for each unique line item in the order.

Country Comparison

The Country Comparison report will generate a chart and breakdown of orders based on the Ship To Country.

Required Filters:

  • Date Range (Start Date and End Date)

Country comparison report with number annotations.

Image #

Field

What does it mean?

1

Sales by Country Graph

Pie chart representing the sum of all product Quantities for orders with an Order Date within the date range, organized by Ship To Country.

2

Items Sold Country Graph

Pie chart representing the sum of all Order Totals for orders with an Order Date within the date range, organized by Ship To Country.

3

Country Name

Country name for each unique Ship To Country for orders with an Order Date within the date range

4

Country Abbreviation

The 2-digit country code for each unique Ship To Country for orders which have an Order Date within the date range

5

Items Sold

Sum of all product Quantities for orders going to the Ship To Country with an Order Date within the date range

6

Total Sales

Sum of all Order Totals for orders going to the Ship To Country with an Order Date within the date range

Buyer Comments

The Buyer Comments report will provide you a list of orders that include a Note from Buyer as well as the text of the note.

Required Filters:

  • Date Range (Start Date and End Date)

Optional Filters:

  • Order Status

Insights report Buyer Comments numbered.

Image #

Field

What does it mean?

1

Marketplace

Marketplace or selling channel from which the order imported into ShipStation.

2

Order #

Order Number for the order

3

Recipient

Ship To Name for the order.

4

Note

Notes from Buyer for the order.