Extremely popular among young consumers, Wish delivers a fun, personalized shopping experience that engages users who spend a longer “time in-app.” Wish is an additive sales channel for eCommerce merchants, providing access to a new, mobile-focused consumer.
If you do not currently have a Wish seller account and would like to sign up for one, go to the Wish for Merchants page and sign up for free!
Connection Requirements:
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An active seller account with Wish.
Order Import Requirements:
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Include a Ship To address.
To connect your Wish store to ShipStation:
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Select the Wish tile.
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Click the Connect button. You will be redirected to Wish to grant permissions for ShipStation to access your account and order information.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
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Marketplace shipment notifications will not be sent for Wish orders that are marked as shipped in ShipStation. Shipment and tracking information must be manually added to these orders in Wish.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
---|---|
Error: Marketplace Notification Failed |
What it Means: Possibly that the Ship From address is missing the Country. What to do: Ensure all Ship From addresses include a Country code. If manually Marking an Order as Shipped, make sure there is a Ship From address selected in the Ship From column. |