Wish

Extremely popular among young consumers, Wish delivers a fun, personalized shopping experience that engages users who spend a longer “time in-app.” Wish is an additive sales channel for eCommerce merchants, providing access to a new, mobile-focused consumer.

If you do not currently have a Wish seller account and would like to sign up for one, go to the Wish for Merchants page and sign up for free!

Wish Integration Requirements

Connection Requirements:

  • An active seller account with Wish.

Order Import Requirements:

  • Include a Ship To address.

Connect a Wish store to ShipStation

To connect your Wish store to ShipStation:

  1. Select the Wish tile.

    Wish logo.
  2. Click the Connect button. You will be redirected to Wish to grant permissions for ShipStation to access your account and order information.

    wish_connect_MRK.png

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for Wish Integration

ShipStation integration to Wish supports for the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details About the Wish Integration

Troubleshooting Tips for Wish Integration

Here are some common issues experienced by users, potential causes, and available troubleshooting tips.

Issue

How to troubleshoot or resolve

Error: Marketplace Notification Failed

What it Means: Possibly that the Ship From address is missing the Country.

What to do: Ensure all Ship From addresses include a Country code.

If manually Marking an Order as Shipped, make sure there is a Ship From address selected in the Ship From column.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information