Extremely popular among young consumers, Wish delivers a fun, personalized shopping experience that engages users who spend a longer “time in-app.” Wish is an additive sales channel for eCommerce merchants, providing access to a new, mobile-focused consumer.
If you do not currently have a Wish seller account and would like to sign up for one, go to the Wish for Merchants page and sign up for free!
Connection Requirements:
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An active seller account with Wish.
Order Import Requirements:
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Include a Ship To address.
To connect your Wish store to ShipStation:
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Select Wish.
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Click the Connect button. You will be redirected to Wish to grant permission for ShipStation to access your account and order information.
After you've completed the connection steps, the store's Settings page will open. You can adjust your store-specific settings like branding and customer notifications, if you wish. Or click Save to close.
ShipStation's integration to Wish supports the following standard features:
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Supported? |
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ShipStation Status |
Wish Status |
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Awaiting Payment |
Not Supported |
Awaiting Shipment |
Approved |
Shipped |
Shipped |
Cancelled |
Declined Refunded |
On Hold |
Not Supported |
This table indicates which data ShipStation sends to Wish with the marketplace shipment notification:
Field |
Sent to Marketplace? |
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Status Update |
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Tracking Number |
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Carrier |
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Service |
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Carrier Fee |
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Item Information |
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The ShipStation integration with Wish allows for the following additional features:
Feature |
Description |
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Deliver By Date |
Set a delivery date for the recipient to see during checkout. This date will automatically import into ShipStation’s Deliver By Date field. |
Wish Express is available for shipments to Mexico. |
Mexico Wish Express orders must be confirmed delivered by the shipping carrier within 7 working days from the order released date. Wish Express orders to Mexico must be fulfilled by one of the following carriers: To learn more about Wish Express-Mexico, check out Wish’s article: How to ship Wish Express to Mexico. |
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
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Error: Marketplace Notification Failed |
What it Means: Possibly that the Ship From address is missing the Country. What to do: Ensure all Ship From addresses include a Country code. If manually Marking an Order as Shipped, make sure there is a Ship From address selected in the Ship From column. |