Custom Store Development Guide

ShipStation Content Team

Updated September 03, 2024 20:03

The Custom Store option in ShipStation allows a developer to build a custom connection for an order source that does not have a pre-built integration with ShipStation.

A Custom Store connection allows you to import orders into ShipStation in a single click and enables ShipStation to automatically send shipment status and tracking information updates back to your cart or marketplace once a label is created.

Requires Advanced Development Skills

Please note that the Custom Store requires advanced development skills to set up. Many ShipStation customers with those skills have used this documentation to integrate their Custom Stores from start to finish.

ShipStation's support for Custom Stores is limited, but if you do encounter errors during the setup process, our support team can provide additional insight so that you or your developer can take corrective action.

Getting Started

How the Custom Store Works

To integrate with the Custom Store, you must expose a Web Endpoint that returns XML according to the format in this guide.

The Web Endpoint will be used to handle two major requests:

GET: Allows ShipStation to pull order information from your Custom Store, including recipient address, products, customers, etc.
POST: Allows ShipStation to post shipment information back to the store when an order is shipped, including shipping method, shipping status, tracking number, and more.

When your Web Endpoint is ready, you can then connect ShipStation to your store via the Custom Store connection option. Once connected, you can then import orders and send back shipment details.

Authentication

ShipStation uses Basic HTTP Authentication when calling your Web Endpoint. Use a Basic Authentication Header to pass the credentials.

Build Your Web Endpoint

To allow ShipStation access to your order source to GET and POST data, you must build your Custom Store endpoint to the specifications defined in this guide.

GET Call

ShipStation will make a GET API call to pull order information from the connected store.

ShipStation will request order information from the Web Endpoint you expose. It must render XML that adheres to the specification defined in the following sections.

GET Endpoint URL

ShipStation will use the following URL format when requesting order information from the Web Endpoint you build:

[Your Web Endpoint]?action=export&start_date=[Start Date]&end_date=[End Date]&page=1 [Your Web Endpoint]?action=export&start_date=[Start Date]&amp;end_date=[End Date]&amp;page=1

GET call URL Parameters

URL Parameters

Description

action

This value will always be "export" when ShipStation is requesting order information.

start_date

The start date in UTC time. Format: MM/dd/yyyy HH:mm (24 hour notation).

For example: 03/23/2012 21:09

end_date

The end date in UTC time. Same format as start_date.

Your page should return data for any order modified between the start and end date, regardless of the order's status. The order data should be returned in an XML format as shown in the following example. All free text fields should be enclosed in a CDATA section to ensure no parsing errors.

A CDATA section starts with "<![CDATA[" and ends with "]]>".

Paging

For stores with hundreds or thousands of orders per day, we recommend paging your results. To do this, choose the maximum number of records to return with each reply. Then include the total number of pages as an attribute in the root-level Orders element.

On the first request to your endpoint, ShipStation will append a URL parameter called "page". For example:

https://www.yourstore.com/shipstationxml.php?action=export&start_date=01%2f23%2f2012+17%3a28&end_date=01%2f23%2f2012+17%3a33&page=1

If the Orders node indicates that there are additional pages, ShipStation will then request subsequent pages until all orders have been retrieved.

Example GET Response Body

Below is an example of the XML response body that ShipStation expects when a GET call is made for order information. You can find detailed definitions of the fields in the Custom Store Reference Guide.

<?xml version="1.0" encoding="utf-8"?>
<Orders pages="1">
  <Order>
    <OrderID><![CDATA[123456]]></OrderID>
    <OrderNumber><![CDATA[ABC123]]></OrderNumber>
    <OrderDate>10/18/2019 21:56 PM</OrderDate>
    <OrderStatus><![CDATA[paid]]></OrderStatus>
    <LastModified>12/8/2011 12:56 PM</LastModified>
    <ShippingMethod><![CDATA[USPSPriorityMail]]></ShippingMethod>
    <PaymentMethod><![CDATA[Credit Card]]></PaymentMethod>
    <CurrencyCode>EUR</CurrencyCode> 
    <OrderTotal>123.45</OrderTotal>
    <TaxAmount>0.00</TaxAmount>
    <ShippingAmount>4.50</ShippingAmount>
    <CustomerNotes><![CDATA[Please make sure it gets here by Dec. 22nd!]]></CustomerNotes>
    <InternalNotes><![CDATA[Ship by December 18th via Priority Mail.]]></InternalNotes>
    <Gift>false</Gift>
    <GiftMessage></GiftMessage>
    <CustomField1></CustomField1>
    <CustomField2></CustomField2>
    <CustomField3></CustomField3>
    <Customer>
      <CustomerCode><![CDATA[customer@mystore.com]]></CustomerCode>
      <BillTo>
        <Name><![CDATA[The President]]></Name>
        <Company><![CDATA[US Govt]]></Company>
        <Phone><![CDATA[512-555-5555]]></Phone>
        <Email><![CDATA[customer@mystore.com]]></Email>
      </BillTo>
      <ShipTo>
        <Name><![CDATA[The President]]></Name>
        <Company><![CDATA[US Govt]]></Company>
        <Address1><![CDATA[1600 Pennsylvania Ave]]></Address1>
        <Address2></Address2>
        <City><![CDATA[Washington]]></City>
        <State><![CDATA[DC]]></State>
        <PostalCode><![CDATA[20500]]></PostalCode>
        <Country><![CDATA[US]]></Country>
        <Phone><![CDATA[512-555-5555]]></Phone>
      </ShipTo>
    </Customer>
    <Items>
      <Item>
        <SKU><![CDATA[FD88821]]></SKU>
        <Name><![CDATA[My Product Name]]></Name>
        <ImageUrl><![CDATA[http://www.mystore.com/products/12345.jpg]]></ImageUrl>
        <Weight>8</Weight>
        <WeightUnits>Ounces</WeightUnits>
        <Quantity>2</Quantity>
        <UnitPrice>13.99</UnitPrice>
        <Location><![CDATA[A1-B2]]></Location>
        <Options>
          <Option>
            <Name><![CDATA[Size]]></Name>
            <Value><![CDATA[Large]]></Value>
            <Weight>10</Weight>
          </Option>
          <Option>
            <Name><![CDATA[Color]]></Name>
            <Value><![CDATA[Green]]></Value>
            <Weight>5</Weight>
          </Option>
        </Options>
      </Item>
      <Item>
        <SKU></SKU>
        <Name><![CDATA[$10 OFF]]></Name>
        <Quantity>1</Quantity>
        <UnitPrice>-10.00</UnitPrice>
        <Adjustment>true</Adjustment>
      </Item>
    </Items>
  </Order>
</Orders>

POST Call

The POST call allows ShipStation to post shipment information back to your order source when you ship orders.

ShipStation will contact the same Web Endpoint when an order is shipped so your system can be notified that the order has been shipped. ShipStation takes an action called shipNotify when sending this notification. Your Web Endpoint should be able to determine when ShipStation is requesting order information (action = export) and when it is sending a shipping notification (action = shipnotify).

Your Web Endpoint should return a 200 (or 2xx) HTTP status code to indicate that the tracking information was received successfully.

POST Endpoint URL

ShipStation will use the following URL format when sending shipment and tracking information to the Web Endpoint you build:

[Your Web Endpoint]?action=shipnotify&order_number=[Order Number]&carrier=[Carrier]&service=&tracking_number=[Tracking Number]

For example:

https://www.yourstore.com/shipstationxml.php?action=shipnotify&order_number=ABC123&carrier=USPS&service=&tracking_number=9511343223432432432

Here is a description of each URL parameter:

Parameter

Description

action

The value will always be "shipnotify" when sending shipping notifications.

order_number

This is the order's unique identifier.

carrier

Supported API codes for available carriers:

Carrier	API Code
99minutos	n9minutos
Access Worldwide	access_worldwide
Airtanss	airtranss
Angel Last Mile	angel_last_mile
APC	apc
Aramex Australia	fastway_au
Aramex AU by ShipStation	aramex_au_walleted
Aramex New Zealand	fastway_nz
Asendia	asendia
Australia Post	australia_post
Australia Post eParcel	australia_post
Australia Post MyPost Business	australia_post_mypost_business
B2C Europe	b2c_europe
Better Trucks	better_trucks
Canada Post	canada_post
Canada Post from ShipStation	canada_post_walleted
Canpar	canpar
Canpar from ShipStation	canpar_walleted
Castle Parcels	castle_parcels
Chronopost	chronopost
Colis Prive	colis_prive
Colissimo	colissimo
Colissimo from ShipStation	colissimo_walleted
CouriersPlease	couriers_please
CouriersPlease by ShipStation	couriersplease_walleted
DAI	dai
Delivengo	delivengo
Deutsche Post Cross-Border	deutsche_post_cross_border
Deutsche Post DHL	deutsche_post_dhl
DHL eCommerce	dhl_global_mail
DHL eCommerce v2	dhl_ecommerce
DHL Express	dhl_express
DHL Express Australia	dhl_express_australia
DHL Express Canada	dhl_express_canada
DHL Express Germany from ShipStation	dhl_express_de_walleted
DHL Express UK	dhl_express_uk
Direct Freight	direct_freight
Direct Link	direct_link
DPD	dpd
DPD France	dpd_france
DPD Germany	dpd_germany
DPD Germany from ShipStation	dpd_germany_walleted
DPD Ireland	dpd_ireland
DPD Local	apicode-dpd-local
DPD Netherlands	dpd_netherlands
DPD Romania	dpd_romania
DX	dx
ECMS Standard Express	ecms
Endicia	endicia
Envialia	envialia
ePost Global	rr_donnelley
Estafeta	estafeta
Evri Worldwide	evri_international
Evri from ShipStation	hermes
Evri UK	hermescorp
Express 1	express_1
Fairsenden	fairsenden
FAN	fan
Fastway AU	fastway_au
Fastway NZ	fastway_nz
FedEx	fedex
FedEx UK	fedex_uk
FirstMile	firstmile
FlashBox	flashbox
GlobalPost	global_post
Globegistics	globegistics
Glocally	glocally
GLS Canada	gls_canada
GLS Germany	gls_germany
GLS Germany from ShipStation	gls_germany_walleted
Grupo ampm	grupo_ampm
Hermes	hermes
Hermes Germany	hermes_germany
IMEX	imex
InPost	inpost
Intelcom CA	intelcom_ca
IntelliQuick Delivery	intelliquick_delivery
International Bridge	international_bridge
Landmark Global	landmark_global
Landmark Global	landmark_global_ca
Lasership	lasership
Lettre Suivie (La Poste)	lettre_suivie
Loomis Express	loomis_express
LSO	lso
Mercado Libre Shipping	mercado_libre_shipping
Metroland Parcel Services (MPS)	metroland
Mondial Relay	mondial_relay
Nationex	nationex
New Zealand CourierPost	courierpost
New Zealand Couriers	new_zealand_couriers
NZ Post Domestic	courierpost
NZ Post International	new_zealand_post_international
Newgistics	newgistics
Nova Poshta	nova_poshta
NOW Couriers	NOW Couriers
OnTrac	ontrac
Parcelforce	parcelforce
Parcll	parcll
Post Haste	post_haste
Posta Slovenije	posta_slovenije
Poste Italiane	poste_italiane
Purolator Canada	purolator_ca
Purolator from ShipStation	purolator_walleted
Quantium	quantium
Red je Pakketje	red_je_pakketje
Rivo	rivo
Royal Mail	royal_mail
RR Donnelley	rr_donnelley
SEKO LTL by ShipStation	seko_ltl_walleted
SEKO Omni-Channel Logistics	seko
SEKO Omni-Channel Logistics CA	seko_ca
SEKO Omni-Channel Logistics US	seko_us
Sendle	sendle
Seven Senders	seven_senders
Shippie	shippie
StarTrack	star_track
Swyft	swyft
The Delivery Group UK	the_delivery_group_uk
TNT Australia	tnt_australia
TNT UK	tnt_uk
Toll IPEC	toll_ipec
Toll Priority	toll_priority
Tusk	tusk
UPS	ups
UPS Mail Innovations	ups_mail_innovations
Urb-it	urb_it
USPS	usps
Via Delivery	via_delivery
Whistl	whistl
Wizmo	wizmo
Yodel	yodel

service

This will be the name of the shipping service that was used to ship the order.

tracking_number

This is the tracking number for the package.

Example POST Request Body

Below is an example of the XML request body that will be included when ShipStation makes a POST call for a shipment notification. You can find detailed definitions of the fields in the Custom Store Reference Guide.

<?xml version="1.0" encoding="utf-8"?>
<ShipNotice>
  <OrderNumber>ABC123</OrderNumber>
  <OrderID>123456</OrderID>
  <CustomerCode>customer@mystore.com</CustomerCode>
  <CustomerNotes></CustomerNotes>
  <InternalNotes></InternalNotes>
  <NotesToCustomer></NotesToCustomer>
  <NotifyCustomer></NotifyCustomer>
  <LabelCreateDate>10/19/2019 12:56</LabelCreateDate>
  <ShipDate>10/19/2019</ShipDate>
  <Carrier>USPS</Carrier>
  <Service>Priority Mail</Service>
  <TrackingNumber>1Z909084330298430820</TrackingNumber>
  <ShippingCost>4.95</ShippingCost>
  <CustomField1></CustomField1>
  <CustomField2></CustomField2>
  <CustomField3></CustomField3>
  <Recipient>
    <Name>The President</Name>
    <Company>US Govt</Company>
    <Address1>1600 Pennsylvania Ave</Address1>
    <Address2></Address2>
    <City>Washington</City>
    <State>DC</State>
    <PostalCode>20500</PostalCode>
    <Country>US</Country>
  </Recipient>
  <Items>
    <Item>
      <SKU>FD88821</SKU>
      <Name>My Product Name</Name>
      <Quantity>2</Quantity>
      <LineItemID>25590</LineItemID>
    </Item>
  </Items>
</ShipNotice>

Connect to ShipStation

Connecting a custom store to ShipStation works the same way as adding any other direct store integration. See the detailed instructions below.

Add a Custom Store as a Selling Channel

To connect your custom store to ShipStation:

Go to Account Settings.
Select Selling Channels from the sidebar, then choose Store Setup.
Click Connect a Store or Marketplace.
Choose the Custom Store option.

Enter the requested information into the form and test your connection using the Test Connection button.

The table below provides details about the form fields in the connection window:

Field	Description
URL to custom CML Page	This is the location of your Web Endpoint. HTTPS recommended.
Unpaid Status	This is the name of the status in your system that indicates an order is not yet paid for and not yet ready to be shipped. Multiple statuses may be separated by a comma.
Paid Status	This is the name of the status in your system that indicates an order is paid and ready to ship.
Shipped Status	This is the name of the status in your system that indicates an order is shipped.
Cancelled Status	This is the name of the status in your system that indicates an order is cancelled.
On-Hold Status	This is the name of the status in your system that indicates an order is on hold.

The status fields map your order statuses to ShipStation's order statuses. This determines where orders will import to in ShipStation. These fields are case-sensitive.

Once the connection is complete, ShipStation will begin communicating with your Web Endpoint to obtain order information.

Import Orders from the Custom Store

ShipStation requests order information from your Web Endpoint using a GET call.

ShipStation users can trigger store updates manually by hovering over the import icon and opting to update all stores or individual stores.

Additionally, users can enable an auto-update feature so that ShipStation periodically imports a store's orders automatically. The auto-update frequency depends the user's history of manual updates and several other factors.

Send Shipment Notifications

By default, ShipStation uses a POST call to post shipment notifications to your Web Endpoint whenever a label is created in ShipStation.

These notifications can be delayed, if the user prefers, by setting the Notification options in the Custom Store Settings window.

If the ShipStation user creates labels outside of ShipStation, the user can choose the Mark as Shipped action within ShipStation, which will move the order to the Shipped status in ShipStation and also post a shipment notification to your Web Endpoint.

Custom Store Reference Guide

This section includes Order Information and ShipNotify field definitions and the XML Schema for validating order information.

Order Information Field Definitions

* Indicates required fields

Name	XPath	Max Allowed	Type	Length	Description
Orders *	Orders	1	Container	n/a	Root node
Order *	Orders/Order	Unlimited	Container	n/a	Container node for an individual order
OrderID *	Orders/Order/OrderID	1 per Order	String	n/a	Unique identifier for an order. Not displayed to anyone.
OrderNumber *	Orders/Order/OrderNumber	1 per Order	String	1...50	User-visible order number. This value can be the same as the OrderID.
OrderDate *	Orders/Order/OrderDate	1 per Order	Date/time	16	The date the order was placed. Format: MM/dd/yyyy HH:mm. Both 12 and 24 hour notation are allowed. Default is UTC if no time zone specified.
OrderStatus *	Orders/Order/OrderStatus	1 per Order	String	1---50	The status of the order in your system. You will be able to map this status to a ShipStation status when connecting your Web Endpoint as a Selling Channel within ShipStation.
LastModified *	Orders/Order/LastModified	1 per Order	Date/time	16	The last time the order was modified in your system. Format: MM/dd/yyyy HH:mm. Default is UTC if no time zone specified.
ShippingMethod	Orders/Order/ShippingMethod	1 per Order	String	0...100	Recommended if you know the shipping method that will be used to ship the order. ShipStation can map your shipping methods to actual services.
PaymentMethod	Orders/Order/PaymentMethod	1 per Order	String	0...50	Order payment method (e.g. PayPal, Check, Money Order)
CurrencyCode	Orders/Order/CurrencyCode	1 per Order	String	3	Must be ISO 4217 currency code (USD, EUR, etc)
OrderTotal *	Orders/Order/OrderTotal	1 per Order	Decimal	9,2 (Precision, Scale)	Total amount of the order. (Nine total digits, up to 7 digits before the decimal point, and up to 2 after.)
TaxAmount	Orders/Order/TaxAmount	1 per Order	Decimal	9,2	Tax amount, if any.
ShippingAmount *	Orders/Order/ShippingAmount	1 per Order	Decimal	9,2	Shipping amount.
CustomerNotes	Orders/Order/CustomerNotes	1 per Order	String	0...1000	Notes left by the customer when placing the order.
InternalNotes	Orders/Order/InternalNotes	1 per Order	String	0...1000	Private notes that are only viewed by your company.
Gift	Orders/Order/Gift	1 per Order	Bool		"true" if this order is a gift
GiftMessage	Orders/Order/GiftMessage	1 per Order	String	0...1000	Contains the customer's gift message.
CustomField1	Orders/Order/CustomField1	1 per Order	String	0...100	Custom field that will show up in ShipStation's Orders grid. Can also be used in the criteria for ShipStation's filters and automation rules.
CustomField2	Orders/Order/CustomField2	1 per Order	String	0...100	Custom Field 2
CustomField3	Orders/Order/CustomField3	1 per Order	String	0...100	Custom Field 3
RequestedWarehouse	Orders/Order/RequestedWarehouse	1 per Order	String	0...100	Ship From Location (must match Name)
Source	Orders/Order/Source	1 per Order	String	0...50	Order source (e.g. eBay, US, Amazon, Buy.com)
Customer *	Orders/Order/Customer	1 per Order	Container	n/a	Container node for the customer's information.
CustomerCode *	Orders/Order/Customer/CustomerCode	1 per Order	String	1...50	A unique identifier of the customer in your system. This is often a username or email address.
BillTo *	Orders?Order/Customer/BillTo	1 per Order	Container	n/a	Container node for the customer's billing information.
Name *	Orders/Order/Customer/BillTo/Name	1 per Order	String	1...100	The billing name.
Company	Orders/Order/Customer/BillTo/Company	1 per Order	String	1...100	The billing company.
Phone	Orders/Order/Customer/BillTo/Phone	1 per Order	String	0...50	The billing phone.
Email	Orders/Order/Customer/BillTo/Email	1 per Order	String	0...100	Recommended so that ShipStation can notify the buyer when an order ships.
ShipTo *	Orders/Order/Customer/ShipTo	1 per Order	Container	n/a	Container node for the customer's shipping information.
Name *	Orders/Order/Customer/ShipTo/Name	1 per Order	String	1...100	Recipient's name.
Company	Orders/Order/Customer/ShipTo/Company	1 per Order	String	1...100	Recipient's company.
Address1 *	Orders/Order/Customer/ShipTo/Address1	1 per Order	String	1...200	Recipient's address line 1.
Address2	Orders/Order/Customer/ShipTo/Address2	1 per Order	String	1...200	Recipient's address line 2.
City *	Orders/Order/Customer/ShipTo/City	1 per Order	String	1...100	Recipient's city.
State *	Orders/Order/Customer/ShipTo/State	1 per Order	String	2...100	US and Canadian addresses require the 2 character state/territory code.
PostalCode *	Orders/Order/Customer/ShipTo/PostalCode	1 per Order	String	0...50	Required for domestic addresses and many international addresses.
Country *	Orders/Order/Customer/ShipTo/Country	1 per Order	String	2	2-character ISO 3116-1 country code.
Phone	Orders/Order/Customer/ShipTo/Phone	1 per Order	String	0...50	Required in some cases (e.g. overnight or international shipping). No specific format.
Items *	Orders/Order/Items	1 per Order	Container		Container node for the order's items.
Item	Orders/Order/Items/Item	Unlimited	Container		Container node for an individual order line item.
LineItemID	Orders/Order/Items/Item/LineItemID	1 per Item	String	1...50	Unique identifier for the line item.
SKU *	Orders/Order/Items/Item/SKU	1 per Item	String	1...50	Unique identifier for the product that was ordered.
Name *	Orders/Order/Items/Item/Name	1 per Item	String	1...200	Name of the product
ImageUrl	Orders/Order/Items/Item/ImageUrl	1 per Item	String	0...500	URL for the product's image
Weight	Orders/Order/Items/Item/Weight	1 per Item	Decimal	9,2	Weight of a single line item.
WeightUnits	Orders/Order/Items/Item/WeightUnits	1 per Item	Enum		Value should be one of the following: Pounds, Ounces, Grams
Quantity *	Orders/Order/Items/Item/Quantity	1 per Item	Integer	1...99999	Quantity of items ordered.
UnitPrice *	Orders/Order/Items/Item/UnitPrice	1 per Item	Decimal	9,2	Price of a single item.
Location	Orders/Order/Items/Item/Location	1 per Item	String	0...100	Location of the product in the Warehouse
Adjustment	Orders/Order/Items/Item/Adjustment	1 per Item	Bool		"true" if the line item represents a coupon, discount, or other adjustment. Note that any line item that is an adjustment must have a negative "UnitPrice" value.
Options	Orders/Order/Items/Item/Options	1 per Item	Container		Container note for item options (e.g. color, size, etc.)
Option	Orders/Order/Items/Item/Options/Option	10 per Item	Container		Container node for an individual option value.
Name *	Orders/Order/Items/Item/Options/Option/Name	1 per Option	String	1...100	The name of the option (e.g. Size).
Value *	Orders/Order/Items/Item/Options/Option/Value	1 per Option	String	1...100	The value of the option (e.g. XL).
Weight	Orders/Order/Items/Item/Options/Option/Weight	1 per Option	Decimal	9 (with 2 decimal precision)	If the option adds to the item weight, you may specify the additional weight here. This should be in the same units specified in WeightUnits. It should be the additional weight for a single quantity.

XML Schema for Validating Order Information

The Order XML will be validated against the following schema:

<xs:schema attributeFormDefault="unqualified" elementFormDefault="qualified" xmlns:xs="http://www.w3.org/2001/XMLSchema">
 <xs:element name="Orders">  
  <xs:complexType>
   <xs:sequence>
    <xs:element name="Order" maxOccurs="unbounded" minOccurs="0">
     <xs:complexType>
      <xs:all>
       <xs:element type="String50" name="OrderID" minOccurs="0"/>
       <xs:element type="String50" name="OrderNumber"/>
       <xs:element type="DateTime" name="OrderDate"/>
       <xs:element type="String50" name="OrderStatus"/>
       <xs:element type="DateTime" name="LastModified"/>
       <xs:element type="String100" name="ShippingMethod" minOccurs="0"/>
       <xs:element type="String50" name="PaymentMethod" minOccurs="0"/>
       <xs:element type="xs:decimal" name="OrderTotal"/>
       <xs:element type="xs:decimal" name="TaxAmount" minOccurs="0"/>
       <xs:element type="xs:decimal" name="ShippingAmount" minOccurs="0"/>
       <xs:element type="String1000" name="CustomerNotes" minOccurs="0"/>
       <xs:element type="String1000" name="InternalNotes" minOccurs="0"/>
       <xs:element type="xs:boolean" name="Gift" minOccurs="0"/>
       <xs:element type="String1000" name="GiftMessage" minOccurs="0"/>
       <xs:element type="String100" name="CustomField1" minOccurs="0"/> 
       <xs:element type="String100" name="CustomField2" minOccurs="0"/>
       <xs:element type="String100" name="CustomField3" minOccurs="0"/>
       <xs:element type="String100" name="RequestedWarehouse" minOccurs="0"/>
       <xs:element type="String50" name="Source" minOccurs="0" />
       <xs:element name="Customer">   
         <xs:complexType>
          <xs:all>
           <xs:element type="String100" name="CustomerCode"/>
           <xs:element name="BillTo">
             <xs:complexType>
              <xs:all>
               <xs:element type="String100" name="Name"/>
               <xs:element type="String100" name="Company" minOccurs="0"/>
               <xs:element type="String50" name="Phone" minOccurs="0"/>
               <xs:element type="Email" name="Email" minOccurs="0"/>
               <xs:element type="String200" name="Address1" minOccurs="0"/>
               <xs:element type="String200" name="Address2" minOccurs="0"/>
               <xs:element type="String100" name="City" minOccurs="0"/>
               <xs:element type="String100" name="State" minOccurs="0"/>
               <xs:element type="String50" name="PostalCode" minOccurs="0"/>
               <xs:element type="StringExactly2" name="Country" minOccurs="0"/>
              </xs:all>
             </xs:complexType>
           </xs:element>
           <xs:element name="ShipTo">
            <xs:complexType>
              <xs:all>
               <xs:element type="String100" name="Name"/>
               <xs:element type="String100" name="Company" minOccurs="0"/>
               <xs:element type="String200" name="Address1"/>
               <xs:element type="String200" name="Address2" minOccurs="0"/>
               <xs:element type="String100" name="City"/>
               <xs:element type="String100" name="State" minOccurs="0"/>
               <xs:element type="String50" name="PostalCode" minOccurs="1"/>
               <xs:element type="StringExactly2" name="Country"/>
               <xs:element type="String50" name="Phone" minOccurs="0"/>
            </xs:all>
           </xs:complexType>
          </xs:element>
         </xs:all>
        </xs:complexType>
       </xs:element>
       <xs:element name="Items">
        <xs:complexType>
          <xs:sequence>
           <xs:element name="Item" maxOccurs="unbounded" minOccurs="0">
            <xs:complexType>
              <xs:all>
               <xs:element type="String50" name="LineItemID" minOccurs="0"/>
               <xs:element type="String100" name="SKU"/>
               <xs:element type="String200" name="Name"/>
               <xs:element type="xs:boolean" name="Adjustment" minOccurs="0"/>
               <xs:element type="xs:anyURI" name="ImageUrl" minOccurs="0"/>
               <xs:element type="xs:decimal" name="Weight" minOccurs="0"/>
               <xs:element name="WeightUnits" minOccurs="0">
               <xs:simpleType>
               <xs:restriction base="xs:string">
               <xs:patternvalue="pound|pounds|lb|lbs|gram|grams|gm|oz|ounces|Pound|Pounds|Lb|Lbs|Gram|Grams|Gm|Oz|Ounces|POUND|POUNDS|LB|LBS|GRAM|GRAMS|GM|OZ|OUNCES"/>
              </xs:restriction>
             </xs:simpleType>
            </xs:element>
            <xs:element type="xs:int" name="Quantity"/>
            <xs:element type="xs:decimal" name="UnitPrice"/>
            <xs:element type="String100" name="Location" minOccurs="0"/>
            <xs:element name="Options" minOccurs="0">
              <xs:complexType>
                <xs:sequence>
                  <xs:element name="Option" maxOccurs="100" minOccurs="0">
                    <xs:complexType>
                      <xs:all>
                        <xs:element type="String100" name="Name"/>
                        <xs:element type="String100" name="Value"/>
                        <xs:element type="xs:decimal" name="Weight" minOccurs="0"/>
                     </xs:all>
                    </xs:complexType>
                   </xs:element>
                 </xs:sequence>
                </xs:complexType>
               </xs:element>
              </xs:all>
             </xs:complexType>
            </xs:element>
           </xs:sequence>
          </xs:complexType>
         </xs:element>
        </xs:all>
       </xs:complexType>
      </xs:element>
     </xs:sequence>
     <xs:attribute type="xs:short" name="pages"/>
    </xs:complexType>
   </xs:element>
   <xs:simpleType name="DateTime">  
    <xs:restriction base="xs:string">
     <xs:pattern value="[0-9][0-9]?/[0-9][0-9]?/[0-9][0-9][0-9]?[0-9]? [0-9][0-9]?:[0-9][0-9]?:?[0-9]?[0-9]?. ?[aApP]?[mM]?"/>
  </xs:restriction>
 </xs:simpleType>
 <xs:simpleType name="Email">
  <xs:restriction base="xs:string">
  </xs:restriction>
  </xs:simpleType>
  <xs:simpleType name="StringExactly2">
   <xs:restriction base="xs:string">
    <xs:minLength value="2"/>
    <xs:maxLength value="2"/>
   </xs:restriction>
  </xs:simpleType>
  <xs:simpleType name="String30">
    <xs:restriction base="xs:string">
      <xs:maxLength value="30"/>
    </xs:restriction>
  </xs:simpleType>
  <xs:simpleType name="String50">
    <xs:restriction base="xs:string">
      <xs:maxLength value="50"/>
    </xs:restriction>
  </xs:simpleType>
  <xs:simpleType name="String100">
    <xs:restriction base="xs:string">
      <xs:maxLength value="100"/>
    </xs:restriction>
  </xs:simpleType>
  <xs:simpleType name="String200">
    <xs:restriction base="xs:string">
      <xs:maxLength value="200"/>
    </xs:restriction>
  </xs:simpleType>
  <xs:simpleType name="String1000">
    <xs:restriction base="xs:string">
      <xs:maxLength value="1000"/>
    </xs:restriction>
  </xs:simpleType>
</xs:schema>

ShipNotify Field Definitions

Name	XPath	Max Occurrence	Type	Length	Description
ShipNotice	ShipNotice	1	Container	n/a	Root Node
OrderID	ShipNotice/OrderID	1	String	1...50	Unique identifier for an order
OrderNumber	ShipNotice/OrderNumber	1	String	1...50	User-visible order identifier.
CustomerCode	ShipNotice/CustomerCode	1	String	1...50	A unique identifier of the customer in your system. This is often a username or email address.
CustomerNotes	ShipNotice/CustomerNotes	1	String	0...1000	Notes left by the customer when placing the order.
InternalNotes	ShipNotice/InternalNotes	1	String	0...1000	Private notes that are only viewed by your company.
NotesToCustomer	ShipNotice/NotesToCustomer	1	String	0...1000	Public notes to be communicated to the customer.
NotifyCustomer	ShipNotice/NotifyCustomer	1	Bool		If ShipStation send the customer a shipment notification email, this value will be "false".
LabelCreateDate	ShipNotice/LabelCreateDate	1	Date/time		The date the shipping label was created. UTC time. Format: MM/dd/yyyy HH:MM.
ShipDate	ShipNotice/ShipDate	1	Date		The date the package will be shipped.
Carrier	ShipNotice/Carrier	1	String	0...50	The shipping carrier used (USPS, UPS, FedEx)
Service	ShipNotice/Service	1	String	0...50	The shipping service used.
TrackingNumber	ShipNotice/TrackingNumber	1	String	0...50	The package's tracking number.
ShippingCost	ShipNotice/ShippingCost	1	Decimal	9,2	The cost to ship the package.
Recipient	ShipNotice/Recipient	1	Container	n/a	Container node for the recipient's address.
Name	ShipNotice/Recipient/Name	1	String	1...100	Recipient's name.
Company	ShipNotice/Recipient/Company	1	String	0...100	Recipient's company.
Address1	ShipNotice/Recipient/Address1	1	String	1...200	Recipient's address line 1.
Address2	ShipNotice/Recipient/Address2	1	String	1...200	Recipient's address line 2.
City	ShipNotice/Recipient/City	1	String	0...100	Recipient's city.
State	ShipNotice/Recipient/State	1	String		US and Canadian addresses require the 2 character state/territory code.
PostalCode	ShipNotice/Recipient/PostalCode	1	String	0...50	Required for domestic addresses and many international addresses.
Country	ShipNotice/Recipient/Country	1	String	2	2-character country code.
Items	ShipNotice/Items	1	Container		Container node for the shipment's items.
Item	ShipNotice/Items/Item	Unlimited	Container		Container node for an individual shipment line item.
LineItemID	ShipNotice/Items/Item/LineItemID	1 per Item	String	1...50	Unique identifier for the line item.
SKU	ShipNotice/Items/Item/SKU	1 per Item	String	1...100	Unique identifier for the product that was shipped.
Name	ShipNotice/Items/Item/Name	1 per Item	String	1...200	Name of the product.
Quantity	ShipNotice/Items/Item/Quantity	1 per Item	Integer	1...99999	Quantity of items shipped.