Order Tags are color-coded labels you can use to mark orders, making it easier to identify some piece of information about it.
Examples of tags you might use include:
There is no limit to the number of tags you can add to an order.
Tags are a versatile part of the ShipStation workflow. They can be used in numerous combinations to help you accomplish specific tasks and make your shipping process as efficient as possible.
View orders with tags by adding the Tags column in your Orders grid.
Sort your orders by tag. Click the Tags column header to change the sorting order.
Filter orders by tag to view only orders containing specific tags.
Automation Rule Criteria. Use tags to trigger automation actions.
For example, if you tag a product as Fragile because it requires special shipping materials, you can also use that tag as criteria in an automation rule that then performs a certain action on the order (like setting a shipping service and custom package type, or adjusting the weight of the order to compensate for special packaging material).
To create or edit order tags, select an order from the Order Grid.
Click the Tag action menu and select Manage Tags from the drop-down menu.
Click +Add Tag to create a new tag or click Edit to update a current order tag.
Enter a name in the text field to describe the tag.
Click the colored box in the Color column and select a color from the menu.
Click Save to finish.
Order Tags are added to orders from the Order Grid. This can be accomplished manually or through automation. See our Automation Rules article to learn more about adding order tags with automation.
Select the Order(s) you need to add a tag to in the Order Grid.
Click the Tag button and select the appropriate tag from the drop-down menu.
This will add the tag to the order. The colored tag will also appear in the Tags column in the Order grid.