eCom Labels

Describes eCom labels, how to set them up in ShipStation, which printers we recommend for compatibility, and more information.

eCom labels are 6-panel color shipping labels that work as both a label and as marketing material. Here is an example of what the full eCom label will look like.

Within ShipStation, you can print the label and packing slip onto your eCom label pamphlet. For more information on getting started with eCom labels and to get your design setup, go to the eCom Label Solutions® website.

Set up eCom Labels in ShipStation

If you have your prepared eCom labels and are ready to start shipping with them, you'll first need to contact ShipStation support to have us enable this option in your account.

Once enabled, you can then choose your preferred page orientation for both label and packing slip.

eCom Label Compatibility

eCom labels are the legal-format size (8.5" x 14").

While most printer models that support legal-format paper will be able to print the labels and packing slip for your eCom labels, eCom Label Solutions® does recommend certain models that work best for extended use, like the Xerox VersaLink B610 or Xerox Phaser 4600/4622 (discontinued).

Check out their FAQ page for more details.

Additional Information

  • Currently, this feature is only available to U.S.-based ShipStation accounts.

  • Either you and your creative team or eCom Label Solutions® will design these labels. eCom Label Solutions® will then send you the specs to make sure your labels are compliant with both ShipStation and eCom Label Solutions®'s configurations.

  • For additional information about these labels from eCom Label Solutions®, check out this eCom Label Solutions promo video.