Explains how to set default printers for documents and how to bypass the default Print To setting in ShipStation.
Setting a default printer for different document types allows you to skip the printer selection step when you go to print a document. Instead, ShipStation will automatically do one of the following:
Send the document directly to the default printer (this option requires ShipStation Connect).
Open a preview of the document in your browser (use this option if you prefer to print from a PDF viewer)
Download a PDF of the document (use this option if you prefer to download and print later through a PDF viewer).
Set default printers if you plan to always print certain documents from a specific printer. Unlike other document options, default printers are user- and browser-specific, so you can specify different default printers per user and per document type, as well as per browser if necessary.
There is also an option to bypass the default printer if you wish to send a label, packing slip, or some other document to another printer on an individual basis.
To set default printers:
Click Always Prompt next to the document you wish to set a default printer for.
If you choose Preview in Browser or Download a PDF, you're done!
To have ShipStation send the document directly to a printer, choose the option Print via ShipStation Connect. This option requires you to have ShipStation Connect installed and registered on your printer workstation. If you have not installed ShipStation Connect, review the ShipStation Connect articles and follow the instructions listed there. Then proceed to the next step.
Select the printer you'd like to set as the default from the list.
The printers available in this list will depend on which user ShipStation Connect is registered with, which user you are logged in as, and whether printers are set to be Shared or Disabled in the ShipStation Connect Settings.
When logged into ShipStation as the same user used to register ShipStation Connect: This list will display all printers on each printer workstation that are not set to Disabled.
When logged into ShipStation as a different user than the one used to register ShipStation Connect: This list will display only printers that have been set as Shared and are not set as Disabled.
Repeat steps 3 - 5 to set default printers for more document types.
Label Format with Packing Slips
If you have set your Label Document Options to print labels and packing slips together, the packing slip printed with the label will use the same default printer. However, you can set packing slips to have their own default printer when you print packing slips on their own.
Available for New Layout Only
The method below describes how to bypass the default printer for those using ShipStation's new layout only. These instructions do not apply to ShipStation Legacy.
If you would like to print a document to a printer that is not the default printer, you can bypass the default by doing the following:
Select the order or shipment in the Orders or Shipments grid, or open the Order or Shipment Details.
Click the Print menu.
The printer selection pop-up screen will appear so you can select a different printer to print this document to.
Click Print through ShipStation Connect.
ShipStation will send the document to the selected printer while leaving the default printer option intact for future printing.