FedEx Ground Economy (formerly SmartPost)

After you've connected your FedEx account to ShipStation, you can enable ShipStation to display Ground Economy service options and use them for your labels.

Requires FedEx Approval

Your FedEx account must be approved for any FedEx Ground Economy services you want to use in ShipStation. For more information about these services and how to apply, see the FedEx page on Ground Economy shipping.

Tp enable Ground Economy in ShipStation:

  1. Go to the Your Carrier Accounts tab.

  2. Click the Actions menu and choose the Carrier Settings for your FedEx account.

  3. Check the Enable SmartPost checkbox, and select your Hub and SmartPost Endorsement.

    FedEx carrier settings screen with the SmartPost settings highlighted
    • If you don't know your Hub, contact your FedEx Account Representative to request that information.

    • Review this FedEx Ground Economy Endorsements PDF for details on the Endorsement types.

  4. Save your changes.

You can now select FedEx Ground Economy services the same way you would select the standard FedEx services.

Available Ground Economy Services

The following FedEx Ground Economy services are available for use in ShipStation:

Service Name


Maximum Dimensions

FedEx SmartPost® Parcel Select Lightweight

0.01 to 1 lb

Sum of length plus girth cannot exceed 84"

FedEx SmartPost® Parcel Select

1 to 70 lbs

Sum of length plus girth cannot exceed 130"

FedEx SmartPost® Bound Printed Matter

0.01 to 15 lbs

Sum of length plus girth cannot exceed 84"

FedEx SmartPost® Media

0.01 to 70 lbs

Sum of length plus girth cannot exceed 84"

FedEx SmartPost® Returns

0.01 to 70 lbs

Sum of length plus girth cannot exceed 130"

Remember the following when you use Ground Economy services in ShipStation:

  • Dimensions are required for all shipments:

    • Minimum Dimensions: 6" (Length) X 4" (Width) X 1" (Height)

    • Maximum Dimensions: See chart above. No one dimension can be greater than 60"

  • The Return Address that appears on Ground Economy shipping labels is based on your FedEx account. The Ship From Location selected in ShipStation will not be reflected on the label.

  • The FedEx tracking number in ShipStation will provide tracking from pickup to delivery of Ground Economy shipments, even if the last-mile delivery is handled by a different carrier.

  • FedEx Ground Economy labels only support Label Message 1, and it will appear as both text and a barcode. The barcode is not centered on the label like the tracking barcode.

  • FedEx SmartPost® Bound Printed Matter, FedEx SmartPost® Media, and FedEx SmartPost® Returns are not available for all accounts enabled for Ground Economy. Check with your FedEx Account Representative for requirements if you would like to use those services.

  • The FedEx SmartPost® Returns service can only be used when creating return labels in ShipStation.

  • It can take up to 10 days after you've been approved for Ground Economy for the services to be available for use in third-party platforms like ShipStation.

  • You can use third-party and recipient billing options with Ground Economy services, but both the connected FedEx account and the bill to FedEx account must be approved for FedEx Ground Economy services. Collect on Delivery is not available for FedEx Ground Economy shipments.

  • Alcohol and Dry Ice cannot be included in FedEx Ground Economy shipments.