Your ShipStation Balance pays for the labels you create withShipStation Carriers. To purchase a label successfully, you must have a positive balance in the account.
The Payments & Subscription settings allow you to manage your ShipStation Balance to ensure you can always create labels when you need to. You can manually add funds to the account at your preferred time or set ShipStation to auto-fund the balance.
You can set ShipStation to automatically fund your balance once it reaches a certain threshold. You can set the threshold, the amount to add to the balance, and the maximum number of times per day auto-funding is allowed to happen.
Auto-funding works by detecting when the balance falls below a certain threshold at the time of a label purchase and then adding a pre-specified amount to your balance to bring it above the threshold again.
For example, if you wanted to purchase $100 by default any time your account balance falls below $250, set the Add if balance below amount to 250 and the Auto-fund amount to 100. Then enter in the maximum number of times ShipStation should automatically purchase postage in a day next to Max funding.
To set ShipStation to auto-fund your ShipStation Balance:
Transaction History is where you can view an itemized list of transactions that affect your ShipStation Balance.
The Transaction History grid lists transactions chronologically by date starting with the most recent. It includes the following transaction types:
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Label purchases
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Insurance purchases
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Service charges/adjustments
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Debits and credits to the ShipStation balance
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Refunds
Non-US Accounts Only
The Transaction History page as shown here is currently available to all ShipStation accounts based outside of the United States. We are working to make this page available to our US-based accounts. Thank you for your patience!