You can order a variety of hardware and packaging materials from the ShipStation Supplies store, including free USPS shipping supplies.
The ShipStation Supplies store has professional-grade tools to help you get shipping including Scanners, Postage Scales, and Label Printers.
For information on which printers and scales work best with ShipStation, please review the Printing Overview and Scale Set Up articles in this help guide.
In the ShipStation Supplies store there are several types of labels, from full sheet to fanfold, depending on your printing needs.
Choosing the right shipping labels depends entirely on your hardware and volume. For high-volume businesses, fanfold thermal stacks are common because they offer faster printing, better accuracy, and avoid the "end-of-roll curl" common with traditional rolls. For those shipping occasionally without a dedicated thermal printer, inkjet or laser label sheets are an easy, accessible starting point.
If you are using a newer Dymo 5XL, be aware that it requires RFID-enabled labels, while older Dymo models can use standard thermal rolls.
From poly mailers to corrugated boxes, the ShipStation Supplies store has everything you need all in one packaging shop.
For information on packaging best practices, please see our How to Ship a Package blog post
Get free USPS Supplies, including free envelopes, boxes, and labels, delivered right to your door when you order from the ShipStation Supplies Store .
If you need to place an order that is larger than the maximum quantity offered in the Online Store, you can do so for free by contacting the USPS directly at 1-800-610-8734.
When you buy Shipping Supplies, Shop Pay is an accelerated checkout "wallet" that securely saves a customer’s email, credit card, and shipping information. This option is especially helpful for front-office teams who may need to process orders when a primary cardholder or manager is out of the office, as the "vaulted" credentials allow for authorized, pre-saved billing without needing the physical card on hand.
By selecting the Shop Pay button at checkout, customers can create an account to securely save their email, shipping details, and credit card information for future use. Once a purchase is finalized, the order imports directly into Stamps.com with a Paid status, automatically flagging it as ready for immediate fulfillment.
Important: Shop Pay Account Required
Your ShipStation platform credentials cannot be used to save or "vault" credit card information. To securely store your payment details for faster checkout, you must create a dedicated Shop Pay account.
Set Up Shop Pay Account
You can set up your Shop Pay account from 2 locations in the cart: clicking the Shop button
and from the Payment screen.
You may return any unopened items or items in their original condition within 30 days of the original order date for a full refund, excluding shipping and handling charges. You may also return scales, even if opened or used, provided they have not been damaged by you, within 30 days of the order date.
Shipping and Handling Not Refundable
Shipping and handling costs are not refundable. Returns shipped C.O.D. or postage due will not be accepted.
Some oversized shipping supplies may incur up to a 25% restocking fee for return.
In the case of a defective item, ShipStation will honor the applicable warranty period if it exceeds 30 days. In such an event, please email our support team at supplies@shipstation.com.
To return an item please, login to the Returns Center.