How do I learn how to use ShipStation?

If you'd like to learn how to use ShipStation, we offer many ways for you to do so!

ShipStation logo and text that says "Help Resources"
  • Use the ShipStation Online Help Center.

    This is a great option for answering specific questions or for those who prefer a reading-the-manual style approach.

    Our online help center includes articles about how to use all of ShipStation's features and integrations. It also includes many FAQs (like this one!), workflow guides that walk you step-by-step through several common workflows from start to finish, and troubleshooting articles in case you run into an issue.

  • Take a ShipStation University Online Course.

    Join a virtual ShipStation University session. Sign up for our virtual ShipStation University sessions. Learn from our ShipStation experts in a live virtual session and ask your most burning questions!

    Check out the series of training courses on our new online training center at learning.shipstation.com. We have self-paced courses designed to help you start creating labels as soon as possible and teach you the fundamentals. We also have courses on the more advanced features in ShipStation, like automation rules.

    These courses include video demonstrations and hands-on tasks. We're adding new courses all the time!

  • Join the ShipStation Community.

    We’d love for you to join our ShipStation Community! The Community is a place to connect with other ecommerce sellers and learn from shared experience. It is a space to share feature requests that would add value to your business workflow and help us shape what we build next. You’ll also find helpful solutions and insights from both our team and fellow merchants. Join and engage here: https://community.shipstation.com/. Happy Shipping!

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