If you need to update or change the credit card used to purchase labels with ShipStation Carriers, you must do so on the Payment & Subscription page. Learn more about how to Manage Your ShipStation Balance here.
You can update both your credit card and bank account payment methods at any time.
To update your bank account:
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Click the action menu for ShipStation Balance and select Update Payment Method.
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Select Pay by Bank and add your billing information. Then click Continue with Pay by Bank.
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Verify your address, then click Save Address.
You will be directed to a Plaid Pay by Bank connection page.
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Click Continue to connect your bank account with Plaid Pay.
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Follow the on-screen instructions to add your bank account.
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Click Continue
You'll be directed back to the
Payments & Subscriptionspage to view your updated payment method.