How do I update my billing method for ShipStation Carrier labels?

Updated

If you need to update or change the credit card used to purchase labels with ShipStation Carriers, you must do so on the Payment & Subscription page.

Update ShipStation Balance Payment Method

To change the payment method details for your ShipStation balance:

  1. Go to Account Settings.

    sssettings.png

  2. Select  Account, then choose Payments & Subscription from the side navigation.

    Account settings sidebar. A box highlights the Payment & Subscription option

  3. Click the action menu for ShipStation Balance and select Update payment method.

    The update payment method option is shown for ShipStation balance.

  4. Update your billing details and click Save changes.

🇨🇦 AMEX Supported for Canada

American Express cards (AMEX) are currently supported as a payment method for ShipStation Carrier labels for accounts based in Canada.

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