Throughout ShipStation's Help Center, you'll find articles that highlight ShipStation University courses and link out to them.
This page compiles the external links for all of the courses & videos that are connected to ShipStation University. These include ShipStation University main pages, Courses, and ShipStation Certifications.
Viewing Requirements
To view each of these links, you'll need to be logged in to ShipStation account.
These are the main pages for ShipStation University.
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Account Setup: A fast-track guide for new account managers to set up their ShipStation account.
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ShipStation Carriers: Comprehensive course on maximizing shipping efficiency with ShipStation Carriers
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Service Mapping: Learn how to set up Service Mapping in your ShipStation account.
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Creating your First Label: Course to help you efficiently create your first label using ShipStation.
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Creating Return Labels: Comprehensive guide to creating return labels in ShipStation.
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Importing Orders: A course on importing online and manual orders into ShipStation.
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Order Tags: A quick guide on using Order Tags to manage orders, product records, and customer records more efficiently.
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Ready your orders for shipping: Comprehensive guide on configuring shipments.
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Split Ship: This course provides a foundation for merchants needing to split orders into multiple shipments.
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Intro to ShipStation Automations: A course giving an overview of the automation processes available in ShipStation.
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Product Automations: An in-depth look at Product Defaults and Preset Groups.
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Automation Rules: Learn how to use Automation Rules in ShipStation to speed up shipment processing.
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Advanced Automation Rules: Course to Learn how to make complex Automation Rules that help optimize your shipping processes.
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ShipStation Inventory Management: Overview and enablement steps for ShipStation's Internal Inventory solution.
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Filters and Custom Views: A course on using Filters and Custom Views to manage orders more efficiently.
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ParcelGuard Protection: Learn about ParcelGuard, ShipStation's shipment insurance provider, which can enhance your package security.
Each of these certifications can be earned through a Pathway collection of courses.
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ShipStation Essentials: For brand-new users and anyone curious about how ShipStation works. We'll guide you through the platform's fundamental features and tools, from initial account setup to printing your very first shipping labels. Gain the core skills you need to start shipping efficiently.
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Small Business Shipping Pro: A Pathway that guides new ecommerce business owners through the platform's core features. This certification empowers you to build upon your initial knowledge, streamline your shipping process, and ship with increased efficiency.
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Warehouse Employee: This certification covers the key tools and features for managing orders and processing shipments within ShipStation. Complete this Pathway of courses and become a valuable asset to any shipping operation.
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Operations Manager Level 1: Operations Managers who take this certification Pathway get the tools and skills to boost performance, maintain compliance, and scale operations efficiently.
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Operations Manager Level 2: This certification shows Operations Managers how to master advanced strategies for optimizing shipping workflows through powerful automations, strategic ShipStation add-on implementation, and effective troubleshooting techniques. All of which leads to significant gains in efficiency and streamlined order fulfillment.
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Systems Administrator Level 1: Learn the foundational skills to customize efficient workflows, optimize order processing, implement effective inventory management, and leverage reporting to continuously improve productivity and ensure seamless operations.
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Systems Administrator Level 2: Master automation, branded customer experiences, high-volume features, and troubleshooting techniques to optimize shipping workflows, enhance customer satisfaction, and resolve operational challenges with confidence.