1. ShipStation Help U.S.
  2. Frequently Asked Questions
  3. ShipStation Capabilities FAQ

What is ShipStation Legacy?

Avatar

ShipStation Content Team

Updated

A summary of the Legacy version of ShipStation and links to Legacy help content.

In January of 2020, ShipStation introduced a new layout and design to ShipStation. "ShipStation Legacy" or the "Legacy Layout" refers to the layout and design of the ShipStation platform prior to January 2020.

In some cases, how you use features in the Legacy vs New layout differs, so it's important to be aware of which layout you are using. This article will help you identify if you are using the Legacy Layout and point you to the Legacy sections of our help articles, in case you need assistance with certain features.

To identify if your account is on the Legacy layout, check the top bar for a button prompting you to Try Now. This button indicates you are using the Legacy layout.

The toolbar shows a try now button under New Layout

If you see the Scan tab along the top, you are in the New layout.

Closeup of Toolbar with Scan tab selected

Legacy layout may have some different workflows for common tasks. When instructions differ for a feature in the Legacy layout, you will find the instructions for Legacy users near the bottom of the help articles. The section will have the term “Legacy” in the heading.

Articles with Legacy Layout Instructions

  1. Import Orders from CSV

  2. Edit Order Details

  3. Order Tags

  4. Filter Orders

  5. Save Custom Views

  6. Assign, Hold, Cancel Orders

  7. Split Orders

  8. Combine Orders

  9. Create Manual Orders

  10. Shipping Preset

  11. Calculate Rates

  12. Batch Shipping

  13. USB Scale Setup

  14. Add Insurance Options

  15. Create a Single Label

  16. Print Labels

  17. Reprint Label

  18. Mark Orders as Shipped

  19. Quickship

  20. Multi-Package Shipping

  21. Customs Declarations

  22. Print Custom Forms

  23. Filter Shipments

  24. Return Labels

  25. Void Labels

  26. Track Shipments

  27. Resend Notification

  28. Order Summaries

  29. Batch Summaries

  30. Packing Slips

  31. Pick Lists

  32. Scan to View

  33. Scan to Search

  34. Scan to Batch

  35. Display Options

  36. Insights Reports

  37. Inventory in ShipStation

Update to New Layout

All new ShipStation features or improvements to workflows are being developed for the new layout only. While we’ll continue to release bug fixes for ShipStation Legacy, no new features will be released on the Legacy Layout going forward. Click the Try Now button on the top bar to see the new layout and try it out.

Didn't find what you were looking for?