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Insights Reports: Hotkeys & Barcode Scan Actions

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ShipStation Content Team

Updated

Hotkeys allow you to perform common functions in ShipStation using a keyboard command instead of your mouse.

The Barcode Scan Action and Barcode Quick Reference reports allow you to print a sheet of scannable barcodes to accomplish certain tasks with a barcode scan instead of your keyboard or mouse.

Image: Insights > Reports page, box highlights links 2 hotkey and barcode reference sheets, & barcode scan action report

Hotkey Reference Sheet

ShipStation has both Basic hotkeys that are always active and Advanced hotkeys, which you can enable or disable as needed (Advanced hotkeys are enabled on your account by default).

To view the available hotkeys in ShipStation's current layout, click the Help menu Get Help icon. Black Question mark, inside of a gray circle, inside of a black square. and choose Hotkeys.

Dropdown menu for Support (question mark icon). Red box highlights Hotkeys option.

To print the hotkey report in ShipStation Legacy, go to Insights > Reports > Hotkey and Barcode Scan Actions. Then click the Hotkey Reference Sheet option.

The Hotkey Reference Sheet report will generate a list of hotkey actions you can use within ShipStation. Post this list next to your workstation as a hotkey reference guide for your staff!

Available Filters:

  • Hotkey Type: Choose Basic or Advanced

Basic Hotkeys

General

?

List hotkeys (a.k.a. keyboard shortcuts)

Esc

Close window

Shift + Click

Select multiple rows

Ctrl + Click

Toggle row selection

▼

Move to the next row

▲

Move to the previous row

►

Move to the next Order Details window

◄

Move to the previous Order Details window

Ctrl + Shift + S

Enable Barcode Listening screen to view, batch, or ship scanned orders.

On a Mac, use Cmd + Shift + s instead.

Advanced Hotkeys

Shipping Orders

Navigation

U

Update all stores

/

Focus QuickSearch

N

Create new orders

G + O

Go to Orders

V

View Order Details window

G + S

Go to Shipments

W

Read weight from scale

G + F

Go to Shipments > Fulfillments

R

Get rate

G + R

Go to Shipments > Returns

Q

Toggle QuickShip

G + B

Go to Shipments > Batches

S

Create label (a.k.a. Ship Orders)

G + E

Go to Shipments > End of Day

C

Show Rate Calculator

G + K

Go to Shipments > Pickup

B

Create new batch

G + P

Go to Products

O + R

Reload Orders grid

G + I

Go to Products > Inventory

P + B

Process the currently open batch

G + C

Go to Customers

M + S

Mark as Shipped

G + A + M

Go to Account Settings

M + B

Mark as Shipped Bulk

G + A + S

Go to Store Setup Settings

Printing Documents

G + A + C

Go to Carrier Settings

P + S

Print Packing Slip

G + A + P

Go to Print Setup Settings

P + L

Print Pick List

G + A + N

Go to ShipStation Connect Settings

O + S

Print Order Summary

G + A + B

Print Order Summary

Barcode Scan Action Report

The Barcode Scan Action Report will generate a PDF document that includes a pre-selected list of barcodes you can use to perform actions in ShipStation. For a more customized version of this report, see the Barcode Scan Action Quick Reference Sheet.

Optional Filters:

  • Scan Action Type (see examples below for details)

  • Include Hotkeys

Scan Action Type: General

Barcodes for general actions.

Scan Action Type: Custom Shipping Presets

This report will generate a list of barcodes based on the Shipping Presets you've created in your account.  Only Shipping Presets that have hotkeys assigned to them can be used with barcodes.

Scan Action Type: Shipping Orders

Barcodes for Shipping Order actions
Barcode for Toggling Quickship.

Scan Action Type: Printing Documents

Barcodes for printing documents.

Scan Action Type: Navigation

Barcodes for navigating ShipStation.
Barcodes for navigating the ShipStation app.

Barcode Scan Action Quick Reference Sheet

The Barcode Scan Action Quick Reference will generate a PDF document that includes up to 10 barcodes that you select so you can perform those actions in ShipStation with a barcode scan.

Required Filters:

  • Include Hotkeys

Available Scan Actions:

General

  • Close modal

  • List hotkeys (a.k.a. keyboard shortcuts)

  • Enable Barcode Listening screen to view, batch or ship scanned orders.

  • Move to the next row

  • Move to the previous row

  • Move to the next Order Detail window

  • Move to the previous Order Detail window

Custom Shipping Presets

  • Varies, based on user account

Shipping Orders

  • Read weight from scale

  • Show Rate Calculator

  • Update all stores

  • Create new order

  • View Order Details window

  • GetRate

  • Create label (a.k.a. Ship Order)

  • Create new batch

  • Reload Orders Grid

  • Process the currently open batch

  • Toggle QuickShip

Printing Documents

  • Print Packing Slip

  • Print Pick List

  • Print Order Summary

Navigation

  • Go to Store Setup Settings

  • Go to Account Settings

  • Focus QuickSearch

  • Go to Orders

  • Go to Shipments

  • Go to Shipments > Fulfillments

  • Go to Shipments > Returns

  • Go to Shipments > Batches

  • Go to Shipments > End of Day

  • Go to Shipments > Pickup

  • Go to Products

  • Go to Products > Inventory

  • Go to Customers

  • Go to Carriers settings

  • Go to Printing Setup Settings

  • Go to ShipStation Connect Settings

  • Go to Subscription Settings

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