Landmark Global

Updated

Landmark Global is the international logistics arm ofbpost (Belgium's national postal service). Its core business is providing comprehensive, scalable solutions for ecommerce that enable online retailers to seamlessly handle all aspects of international fulfillment. This capacity includes delivery across over 200 countries, customs clearance, and dedicated returns management programs.

Contact Landmark Global to open an account.

This Landmark Global integration is separate from Landmark Global (Legacy).

Landmark Global Requirements

Connection Requirements:

  • An active account with Landmark Global

  • Your Landmark Global Username, Password, Client ID, and Account Number

Connect a Landmark Global Account to ShipStation

To connect your Landmark Global account to ShipStation:

  1. Go to Account Settings.

    Shows the gear-icon for Settings in the toolbar

  2. Select Shipping, then choose Carriers from the sidebar.

    Settings sidebar. Shows Shipping > Carriers selected

  3. Click the Your Carrier Accounts tab.

    Shows the Your Carrier Accounts tab

  4. Click the Add Carrier button.

    AddCarrier.png

  5. Select Landmark Global and click Connect.

    connection tile for Landmark Global Connect

  6. Enter your Landmark Global Username, Password, Client ID, and Account Number, and choose an Account Nickname for you to identify the carrier account in ShipStation.

  7. Click Connect.

Available Features for Landmark Global

The ShipStation integration with Landmark Global supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Feature

Supported?

Domestic Shipping

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

ICON_redx.png

Estimated Rates

Green checkmark. Supported feature. Yes.

Carrier Insurance

Green checkmark. Supported feature. Yes.

Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

ICON_redx.png

End of Day (PDF)

ICON_redx.png

Label Branding

ICON_redx.png

Label Messages

ICON_redx.png

Multi-package Shipping

Grey dash icon. Not applicable.

Domestic Only

Multiple Accounts

Green checkmark. Supported feature. Yes.

Pickup-Dropoff (PUDO)

ICON_redx.png

Unicode characters on labels (Kanji, Cyrillic, etc.)

Green checkmark. Supported feature. Yes.

Available Services and Package Types

Landmark Global Domestic Services

Shipping Service

API Code

Landmark Expedited Domestic

landmark_expedited_domestic

Landmark Priority Domestic

landmark_priority_domestic

Landmark Standard Domestic

landmark_standard_domestic

Landmark Global International Services

Shipping Service

API Code

Landmark Accelerate DDP

landmark_accelerate_ddp

Landmark Expedited DDP

landmark_expedited_ddp

Landmark Expedited DDU

landmark_expedited_ddu

Landmark Postal Tracked DDU

landmark_postal_tracked_ddu

Landmark Post Untracked DDU

landmark_post_untracked_ddu

Landmark Regular DDU

landmark_regular_ddu

Landmark Standard DDP

landmark_standard_ddp

Landmark Standard DDU

landmark_standard_ddu

Landmark USPS ePacket DDU

landmark_usps_epacket_ddu

Landmark Global Package Types

Package Type

API Code

Package

API Code: landmark_package

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Landmark Global Integration Notes

  • The ShipStation integration with Landmark Global does not support third-party billing.

  • Multi-package shipping is available for Domestic shipments only.

  • Landmark Global requires the Customs Description to be linked to a specific product SKU. For ShipStation to send the correct Customs Description to Landmark, you must set ShipStation to create declarations from order items in Settings > Shipping > International Settings.

    International Settings screen with red box highlighting Customs Declarations drop-down set to "Create declarations from order items".

    ShipStation will then use either the imported item name as the Customs Description or, if you have configured Customs Product Defaults, the Description set in the Product Details Customs tab.

    Review our Update Product Records article to learn how to bulk update your product details with a Customs Description.

  • Shipsurance does not currently support coverage for Landmark Global shipments. You will receive a Shipsurance error when trying to add coverage to Landmark shipments.

Landmark Global Connect Integration Troubleshooting Tips

Here are some common issues, potential causes, and troubleshooting tips.

Issue

How to Troubleshoot or Resolve

Error: Failed to save package to database

What it means: This error message occurs if no dimensions have been entered for the shipment.

What to do:

Enter the length, width, and height of the package into the Size fields in ShipStation, then try to create the label again.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

This carrier can be used to create multi-package shipments, where multiple labels are created for a single shipment and the individual packages are linked together in a single shipment record with a master tracking number.

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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