Transfer Orders (TOs) in ShipStation allow you to move inventory between your various warehouse locations. By creating a Transfer Order you can track the movement of stock and ensure your inventory levels remain accurate across your entire network.
From the Transfer Orders grid you will be able to create orders, manage expected delivery dates, review status, and mark your TOs as received.
You can create a transfer order to move stock from one warehouse to another warehouse. If you want to build a transfer from scratch by manually selecting the origin and destination locations it's best to use the Transfer Orders grid. If you are already reviewing your stock levels and decide to move specific items to another location there is also a button to create a transfer order in the Inventory tab.
Subscription Plan Requirement
This feature is not available for all subscription plans. If you would like to use this feature but cannot access it as described in this article, you will need to upgrade your plan. For more information on which features are available with your plan, visit Learn About ShipStation Subscription Plans.
To upgrade your plan, go to Account Settings, then choose Account > Payment & Subscription.
To use the Transfer Orders grid follow the steps below:
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Go to the Products tab.
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Select Transfer Orders from the sidebar.
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Click the Create Transfer Order button.
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Select your Origin Warehouse. This is the location you are moving inventory from.
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Select your Destination Warehouse. This is the location you are moving inventory to.
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(optional) Enter the Order Date, Expected Delivery Date, Reference Number, and any desired transfer Notes.
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Add the products you want to transfer by either scanning the product barcode or enter the SKU for each product you want to include in the transfer.
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Adjust the quantities per SKU as needed.
If your SKU is stored at more than one bin location, be sure to adjust the quantity for the location you wish to deduct inventory from.
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Select continue once all desired items have been added.
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Review the confirmation screen of all the items you are transferring. If you are ready to move your stock click the Create Transfer button. Inventory will be deducted from your Origin Warehouse, once the Transfer Order is created.
There is also an option to save your Transfer as a draft if you are not quite create to complete the process.
Once the physical stock arrives at the destination warehouse, you must record the arrival in ShipStation to update your local inventory counts. You can click on the button to Receive stock in the orders grid or use the option in the Transfer Order Details page.
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Go to the Products tab.
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Select Transfer Orders from the sidebar.
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Select the Order ID to open the Transfer Order details page.
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Click Receive Stock button.
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Select the warehouse location for each SKU.
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Scan each item or enter the quantity received or rejected for each item. Click All next to either field to accept or reject all products in the order at once.
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Click Save.