ShipStation Labs

ShipStation Labs gives you early access to upcoming and experimental features before they're released to all ShipStation users. Enable Labs features to try new functionality and provide feedback that helps improve future releases.

Available Labs Features

Labs features are still under development, so functionality and availability may change over time. The following features are currently available in ShipStation Labs.

Feature

Description

Ask ShipStation Support

Use AI to find ShipStation pages, settings, and support information.

AI Harmonization Code Generator

Generate harmonization codes for your products using AI-powered analysis of product descriptions.

Demo Orders

Explore ShipStation using sample orders without affecting your live order data.

AI Automation Rule Creator

Create automation rules using natural language.

Customizable Order Details Layout

Customize the layout and sections displayed on the Order Details page.

Loss Prevention

Help protect your business by creating fraud detection rules and managing blocked addresses.

Packing Recommendations

Receive package recommendations based on your order items and available package types.

Conversational Analytics

Ask questions about your shipping data using natural language and receive AI-generated insights.

Enable or Disable Labs Features

To enable or disable a Labs feature:

  1. Reusing topic #UUID-bd973ae1-038a-e7a4-0c17-8654761bba94

  2. Click Labs.

    SET_ACCT_LABS.png
  3. Locate the feature you want to enable.

    SET_ACCT_LABS_LabsFeatures.png
  4. Toggle the feature to Enabled or Disabled.

    SET_ACCT_LABS_Enable_Disable.png
  5. Click Activate or Disable to change the feature's status

Enabling a Labs feature makes it available in your account. Some features may require you to refresh the page before you can begin using them.

Frequently Asked Questions

Is it safe to enable Labs features in my account?

Yes. Labs features are designed to work alongside your existing account. Because they're still under development, functionality and availability may change over time.

Will disabling a Labs feature affect my data?

Disabling a Labs feature hides it from your account but doesn't remove your existing data. Review the feature's documentation for any exceptions.

How do I provide feedback about a Labs feature?

Select Send Feedback on the Labs page while the feature is enabled. Share what's working, what isn't, and any suggestions for improving the feature.

How will I know when a Labs feature becomes generally available?

We'll announce when Labs features become generally available in the release notes. Once released, they will no longer appear in ShipStation Labs.

Can I request a new Labs feature?

Yes. Select Send Feedback on the Labs page or share your ideas in the ShipStation Community.

Can’t find what you’re looking for?

Contact our technical support team.
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