Connect a Store in Simplified View

Updated August 03, 2026 23:00

ShipStation Simplified View allows you to connect a store in only a few steps and have your orders automatically imported. You can connect as many stores as you would like.

What's Included

Once a store is connected, you will be able to:

Configure how orders are imported
Select how addresses are verified
Monitor the activity of the store connection
Configure customer notifications
Deactivate a store connection.

Connect a Store in ShipStation Simplified View

There are two ways to add a store to your ShipStation Simplified View:

From the Home tab, and
From the Settings tab.

First Store Connection Only

You will only be able to connect your first store from the Home tab. Any future stores will need to be added from your Settings.

Connect a Store from the Home Tab

To connect a store from the Home tab:

Click Home in the Simplified View toolbar.
Click Connect a Store.
Click + Add Store.
Select your desired Store from the options listed.
Enter the account information and follow the remaining steps for that store.

Steps to connect may vary per order source.
Click Connect Store.

Connect a Store from Settings

You will only be able to connect your first store from the home page. Future stores will need to be added in your Settings.

To connect a store from the Settings page:

Click the Settings gear icon in the Simplified View toolbar.
Click Connected Stores.
Click + Add Store.
Select your desired Store from the options listed.
Enter the account information and follow the remaining steps for that store.

Steps to connect may vary per order source.
Click Connect Store.

Configure How Store Orders Import

Once a store is connected, you can configure how orders are imported. Orders can be imported either automatically or manually.

To configure how orders import:

1. Click the Settings gear icon in the Simplified View toolbar.
2. Click Connected Stores.
3. Click the Actions menu beside your desired store connection.
4. Click Edit Store.
Select your desired order importing process.

Important Note on Manual Imports

If Manual is selected, orders will only import into ShipStation when you do so manually.
Click Save.

Set How Addresses are Verified

Once a store is connected, you can configure if and how addresses on orders are verified.

To configure how addresses are verified:

1. Click the Settings gear icon in the Simplified View toolbar.
2. Click Connected Stores.
3. Click the Actions menu beside your desired store connection.
4. Click Edit Store.
Toggle on address standardization for domestic, international, or both order types.
Click Save.

Monitor Store Activity

Once a store is connected, you can view that store's past activity.

To view a store’s activity:

1. Click the Settings gear icon in the Simplified View toolbar.
2. Click Connected Stores.
3. Click the Actions menu beside your desired store connection.
4. Click Edit Store.
Click the Activity tab.

The most recent activity for that store will show.

Configure Residential / Commercial Indicator

Once a store is connected, you can configure how shipments default when they import as undefined. They can default to Residential, Commercial, or Marketplace by default.

To configure this default indicator:

1. Click the Settings gear icon in the Simplified View toolbar.
2. Click Connected Stores.
3. Click the Actions menu beside your desired store connection.
4. Click Edit Store.
Open the Residential / Commercial Indicator Default menu and choose between the following:

Default to commercial if no value is returned

Default to commercial if no value is returned, or

Default to marketplace values if provided
Click Save.

Deactivate a Store Connection in Simplified View

You can deactivate a connected store at any time.

To deactivate a connected store:

Click the Settings gear icon in the Simplified View toolbar.
Click Connected Stores.
Click the Actions menu beside your desired store connection.
Select Deactivate Store.

A confirmation pop-up will open.
Click Deactivate Store again in the pop-up to confirm.