Use Stock Audits in ShipStation to verify and correct your physical inventory counts directly from the mobile app. With inventory management permissions, you can create audits in a web browser.
You can also target specific warehouse locations and assign audits for completion on a mobile device. From the mobile app, you can complete assigned audits or quickly adjust the quantity of a SKU on the spot.
As audits are completed, ShipStation updates stock levels in real time. These updates keep your inventory records accurate without manual data entry later.
To use stock audits, you must manage your inventory in ShipStation.
Regular stock audits help you catch discrepancies before they affect order fulfillment. This table how you can use Stock Audits in ShipStation to help you with:
|
Benefit |
Description |
|---|---|
|
Accurate Inventory Counts |
Reconcile physical stock against system records to reduce errors caused by shrinkage, misplacement, or receiving mistakes. |
|
Mobile Convenience |
Complete audits from the warehouse floor using the ShipStation mobile app, without needing access to a desktop. |
|
Centralized Audit Tracking |
View the status of all current and past audits in one place to ensure that everything is accounted for. |
|
Flexible Auditing |
Run a full location audit assigned from the web, or make a quick single-SKU adjustment directly from the mobile app when you spot a discrepancy. |
Depending on your task, you can perform two types of stock audits in ShipStation:
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Assigned Audits (Web-to-Mobile): Best for scheduled or comprehensive inventory reviews. Create and assign the audit from your web browser, and team members will complete it using the mobile app.
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On-the-Spot Audits (Mobile Only): Best for quick, immediate corrections. Adjust the quantity of any individual SKU directly from the mobile app on the warehouse floor without needing a pre-assigned audit.
Follow these steps to create a stock audit in a web browser.
Permissions Requirement
Only users with inventory management permissions enabled can conduct Audits.
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Select your desired warehouse from the side navigation.
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Select the SKU(s) you would like to audit.
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Click Create Audit.
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Fill in the details for the audit, then select Create Audit when finished.
The Audit will now be assigned to the selected SKU(s).
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To view the assigned audits in the inventory grid, select the Columns button and make sure the ‘Audit’ column is visible.
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Optional: To edit or delete an Audit, click the Audit in the Product grid. Make any changes in the Edit Audit popup.
This is the mobile portion of the Web-to-Mobile workflow. The audit is configured and sent to the device by a manager from the web browser.
Follow these steps to conduct a stock audit using ShipStation’s mobile app.
Permissions Requirement
Only users with inventory management permissions enabled can conduct Audits.
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Log in to the ShipStation mobile app.
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Open the main menu
.
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Select Inventory in the side navigation.
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Select the warehouse where your audit is assigned.
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Select Audit.
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Select the audit you would like to complete.
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Select Start Audit.
The first product to audit will appear.
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Go to the listed Warehouse Location.
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Scan or manually verify the location, then select Confirm Location.
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Verify the quantity On Hand, then select Confirm Count.
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Audit Logging
You can also add Reasoning or Notes to the audit log.
Your stock levels will be updated immediately.
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Continue verifying locations and stock levels.
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Select Finish Audit and then Submit Audit o the next screen when complete.
You can also exit an audit without completing all SKUs, and you can revisit the remaining SKUs later.
While conducting an audit, you can also report any issues with the listed locations and SKUs.
To quickly audit or adjust a single SKU directly from the mobile app without a pre-assigned web audit: