How does my Price Match Discount work?­

If your account was previously moved to a new ShipStation subscription plan with a promotional coupon, we are updating how your discount appears so your discounted rate is built directly into your plan pricing.

What’s Changing

  • Updated Plan Display: Your account will transition from a migration billing plan to our standard Premium plan and standard shipment volume add-on at your existing discounted rate.

  • Plan Grid Pricing: The promotional coupon callout will no longer appear on the plan selection grid. Instead, prices in the dropdown menu will display directly at your matched price, highlighted in blue.

  • Invoice Line Items: Your invoices will list a Price Match Discount line item rather than a coupon code.

  • Annual Plan Discounts: If you are on an annual plan, your price match discount still applies first, and the 20% annual incentive discount applies on top of that matched rate.

  • Promo Code Compatibility: Because your base rate no longer relies on a migration coupon, you can apply other eligible promotional coupons to your account without conflict.

What Stays the Same

  • Your Price: Your total subscription cost will not increase as a result of this update.

  • No Action Required: Your plan will update automatically around your normal billing cycle—you do not need to make any changes to your account.

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