Additional fees may apply to your monthly invoice if you connect your own carrier accounts to ShipStation or otherwise ship with your own negotiated carrier rates (rather than ShipStation’s pre-negotiated rates). These fees vary based on which subscription plan you are on and which geographic region you are located in.
This article provides details on which fees apply by region and plan type:
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🇺🇸 🇨🇦 US and Canada accounts:
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Starter to Enterprise plans incur a monthly fee for the Your Carriers add-on, which allows you to connect and ship with your own carrier accounts
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High Volume plans incur a per-shipment fee when shipping with your own carrier accounts, fulfillment providers, or accounts with their own negotiated rate contracts.
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All other region accounts:
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All shipments you create with your own carrier accounts or fulfillment providers incur a per-shipment fee. The fee varies depending on which plan your account is on at the time of shipment.
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Review the relevant sections below for detailed information.
For US and Canada-based accounts on any plan except the High Volume plan, you must enable the Your Carriers add-on if you wish to connect and ship with your own carrier accounts. The Your Carriers add-on will have a monthly fee specific to the plan your account is on.
For US and Canada-based accounts on Starter through Enterprise plans, you are only charged the monthly add-on fee. You are not charged any per-shipment fees. Shipping with ShipStation Carriers does not require the Your Carriers add-on.
For accounts on High Volume plans, the ability to add your own carriers is included, so there is no additional monthly fee.
Each shipment you create with your own carrier accounts or with your own negotiated carrier rates (rather than ShipStation’s pre-negotiated rates) will be billed incurs a per-shipment fee. A "shipment" includes any label, fulfillment, or order marked as shipped.
If you use a Stamps.com account with a United States Postal Service (USPS) Negotiated Service Agreement (NSA), any USPS shipment created using the rates from your USPS NSA, in this case, will be subject to the per-shipment fee.
If you are unsure if your Stamps.com account is an NSA account, please contact our support team for assistance.
For accounts based in the UK, Australia, New Zealand, France, or Germany, each shipment you create that does not use ShipStation Carriers will incur a fee that will be billed to your monthly invoice. A "shipment" includes any label, fulfillment, or order marked as shipped.
The fee differs depending on which plan your account is on. Shipments that use a ShipStation Carrier service are exempt from the per-shipment fee.