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Landmark Global

Details about ShipStation's integration with Landmark Global. Includes requirements, connection process, features, notes, and troubleshooting.

The ShipStation integration with Landmark Global (a division of BPost) allows you to create international shipping labels destined for any country supported by the Landmark Global delivery network. The ShipStation integration with Landmark Global offers a range of international shipping services, including Electronic Customs Submission.

Interested in a Landmark Global account? Fill in their contact form to get started!

Available on Platinum Plan or Higher

To connect this provider, you must be on a Platinum or higher subscription plan. If you would like to add this provider but do not see the connection tile, you will need to upgrade your subscription to the Platinum plan.

Landmark Global Requirements

Connection Requirements:

  • An active account with Landmark Global

  • Your Landmark Global Username, Password, and Account Number

Shipment Requirements:

  • All customs descriptions must be attached to a specific SKU. Go to the Integration Notes section for more details.

Connect a Landmark Global Account to ShipStation

To connect your Landmark Global account to ShipStation, follow the steps below:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping , then choose Carriers from the left-hand sidebar.

    V3_SET_SB_SHP_Carriers_MRK.png

  3. Click the Add a Carrier Account button.

    Carriers Settings Page. Arrow points to Add a Carrier Account button.

  4. Select the Landmark Global tile and click Connect.

    Landmark global logo

  5. Enter your Landmark Global Username and Password, and Account Number, and choose a ShipStation Nickname to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Landmark Global Integration

ShipStation's integration with Landmark Fulfillment supports the following standard features:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping

Red X mark. Unsupported feature. No.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission*

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Green checkmark. Supported feature. Yes.

End of Day (Electronic)

Red X mark. Unsupported feature. No.

End of Day (PDF)

Red X mark. Unsupported feature. No.

Label Branding

Red X mark. Unsupported feature. No.

Label Messages

Red X mark. Unsupported feature. No.

Multi-package Shipping

Red X mark. Unsupported feature. No.

Multiple Accounts

Green checkmark. Supported feature. Yes.

Landmark Global International Services

  • LGI Expedited DDP

  • LGI Expedited DDU

  • LGI Postal Tracked DDU

  • LGI Postal Untracked DDU

  • LGI Regular DDU

  • LGI Standard DDP

  • LGI Standard DDU

  • LGI USPS ePacket DDU

Landmark Global Package Types

  • Package

  • Custom Packages

Landmark Global Confirmation Options

  • No Confirmation

  • Signature

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Additional Details about the Landmark Global Integration

  • Shipsurance does not currently support coverage for Landmark Global shipments. You will receive a Shipsurance error when trying to cover shipments with this carrier.

  • Landmark Global requires the Customs Description to be linked to a specific product SKU. For ShipStation to send the correct Customs Description to Landmark, you must set ShipStation to create declarations from order items in Settings > Shipping > International Settings.

    International Settings screen with red box highlighting Customs Declarations drop-down set to "Create declarations from order items".

    ShipStation will then use either the imported item name as the Customs Description or, if you have configured Customs Product Defaults, the Description set in the Product Details Customs tab.

    Review our Update Product Records article to learn how to bulk update your product details with a Customs Description.

Landmark Global Troubleshooting Tips

Here are some common issues, potential causes, and troubleshooting tips.

Issue

How to troubleshoot or resolve

Error: Failed to save package to database

What it means: This error message occurs if no dimensions have been entered for the shipment.

What to do:

Enter the length, width, and height of the package into the Size fields in ShipStation, then try to create the label again.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information that will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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