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Landmark Global

Landmark Global (a division of bpost) is an international shipping solution that offers a range of services to aid in your international shipping needs. ShipStation's integration with Landmark Global allows you to create international shipping labels destined for any country supported by the Landmark Global delivery network.

Requirements

Connection Requirements:

  • An active account with Landmark Global.

    Need an account? Contact Landmark via the Landmark Global Contact page to get started.

  • Your Landmark account Username

  • Your Landmark account Password

  • Your Landmark account number

Shipment Requirements:

  • All customs descriptions must be attached to a specific SKU. Go to the Integration Notes section for details.

Connect a Landmark Global account to ShipStation

To connect your Landmark Global account to ShipStation, follow the steps below:

  1. Go to Account Settings (the wrench icon in the upper right).

    V3_TB_Settings_MRK.png

  2. Select Shipping then choose Carriers & Fulfillment from the left-hand sidebar.

    V3a_SET_SB_SHP_Carriers_and_Fulfillment_MRK.png

  3. Click the Add a Provider Account button.

    SET_CandF_AddProvider-BTN-US_MRK.png

  4. Select the Landmark Global tile and click Connect.

    landmark_tile.png

  5. Enter your Landmark Global Username and Password, and Account Number, and choose a ShipStation Nickname which you'll use to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features

ShipStation's integration to Landmark Fulfillment supports for the following standard features:

Common ShipStation Features

Feature

Supported?

Domestic Shipping
Red X mark

International Shipping
Green checkmark

Electronic Customs Submission
Green checkmark

Return Labels
Red X mark

Estimated Rates
Red X mark

Carrier Insurance
Red X mark

Tracking
Green checkmark

Automatic Tracking
Green checkmark

End of Day (Electronic)
Red X mark

End of Day (PDF)
Red X mark

Label Branding
Red X mark

Label Messages
Red X mark

Multi-package Shipping
Red X mark

Multiple Accounts
Green checkmark

International Services

LGI Expedited DDP

LGI Expedited DDU

LGI Postal Tracked DDU

LGI Postal Untracked DDU

LGI Regular DDU

LGI Standard DDP

LGI Standard DDU

LGI USPS ePacket DDU

Package Options

Package

Custom Packages

Confirmation Options

No Confirmation

Signature

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipping tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information which will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

Integration Notes

Here are some things you should keep in mind about ShipStation's integration with Landmark Global:

  • Landmark requires the Customs Description to be linked to a specific product SKU. For ShipStation to send the correct Customs Description to Landmark, you must set ShipStation to create declarations from order items in Settings > Shipping > International Settings.

    V2_SET_SHP_Intl-Customs-CreateFromItems_MRK.png

    ShipStation will then use either the imported item name as the customs description, or, if you have configured Customs Product Defaults, the Description set in the Product Details Customs tab.Product Details: Customs

    Review our Update Product Records article to learn how to bulk update your product details with a customs description.

Troubleshooting Tips

Here are some common issues, potential causes, and available troubleshooting tips.

Issue

How to troubleshoot or resolve

Why am I getting the error "Failed to save package to database" when I try to create a Landmark Global shipping label?

This error message occurs if no dimensions have been entered for the shipment. Enter the length, width, and height of the package into the Size fields in ShipStation, then try to create the label again.

The carrier integration can be used to create domestic shipping labels.

The carrier integration can be used to create international shipping labels.

ShipStation will submit international customs information electronically to the carrier.

The carrier integration can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Additional carrier insurance can be purchased through ShipStation.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipping tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can perform an End of Day process for the carrier and submits the shipment information electronically. The End of Day process can be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available, see the End of Day (PDF).

ShipStation can perform an End of Day process for the carrier and creates an End of Day PDF file that can be printed and provided to the carrier. The End of Day process can be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically, see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all shipping services.

ShipStation can include information which will be displayed on the label as a label message. Label messages may not be available for all shipping services.

The carrier integration can be used to create multi-package shipments, where multiple individual packages are linked together into a single shipment record with a master tracking number.

You can connect this carrier integration to ShipStation multiple times using different account information, and choose which account will be used to create each shipment.

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