Set Up & Manage ShipStation Internal Inventory

Use ShipStation’s internal inventory tools to track stock levels and keep your shipping operations organized. This article will guide you through how to set up inventory warehouses, link them to Ship From Locations, and manage your product stock within ShipStation.

ShipStation Inventory includes a variety of features to help you tailor your shipping and inventory workflow, such as:

Set Up Internal Inventory

Set up internal inventory in ShipStation and start tracking your stock levels.

Step 1: Set Your Inventory Preferences

To set your inventory preferences:

  1. Click Inventory Management > Inventory Settings.

    Settings Sidebar. Inventory Management dropdown: Red box highlights Inventory Settings option.
  2. Click Edit in the Configuration section.

    SET__SB__INVMGT__InventorySettings_ConfigurationSection.png
  3. Update your preferences as needed, then click Save.

    SET__SB__INVMGT__InventorySettings_ConfigurationSection_SaveBTTN.png

Step 2: Add Inventory Warehouse

For ShipStation to track your stock levels, you need to create at least one Inventory Warehouse and link it as an Inventory source to one of your Ship From Locations. Think of this as the physical location where you store your inventory.

You can also configure your Inventory Warehouse to mirror your actual warehouse layout (for example, if your warehouse is separated into aisles, rows, and bins). By adding Locations, you can have ShipStation show specifically where each item is located (for example, Toy A is located in B-24-7).

Step 3: Link a Ship From Location to your Warehouses

Ship From Location Requirement

To link a Ship From Location, you’ll first need to create a Ship From Location.

A Ship From Location includes:

  • The shipment origin address

  • The return address

This information is required to receive accurate rates from shipping carriers.

Confirm Shipped From Location is Linked

There are two ways to confirm that your Shipped From Location is linked.

  1. Go to Settings > Inventory Management > Inventory Warehouses, and look for a checkmark in the Linked to Ship From column. This checkmark indicates that the warehouse is linked to a Ship From Location.

    Inventory Warehouse Layout. Red arrow points to Edit action. Yellow highlights Linked to Ship From
  2. Go to Settings > Inventory Management > Inventory Warehouses. Click the Actions menu next to the warehouse, then click Edit. You’ll see a list of all Linked Ship From Locations that use this Inventory Warehouse as an inventory source.

    Inventory Warehouse popup. Red arrow points to Linked "ShipFrom Locations"

Manage Internal Inventory

Once your internal inventory is set up, ShipStation provides tools to help you track, organize, and maintain accurate stock levels. This section covers how to enable key features, update stock counts, and optimize your warehouse layout to support efficient order fulfillment.

Set Your Initial Stock Levels

Before ShipStation can track inventory as you ship, you’ll need to set your initial stock counts. The best way to do this is by uploading a CSV file formatted with your stock levels and inventory locations.

To learn more, visit Set Your Initial Stock Counts.

Enable Inventory Tracking

To have ShipStation automatically deduct stock as you ship orders, you’ll need to enable inventory tracking for your products. You can turn this setting on either before or after entering your initial stock levels.

Enable Inventory Sync

Inventory Sync helps keep your stock levels accurate across connected platforms by automatically updating inventory as orders are shipped or restocked.

To learn more, visit Enable Inventory Sync.

View Internal Inventory Stock Counts

You can view your inventory stock levels at the product level, the order level, and in the shipping sidebar.

To learn more, visit View Internal Inventory Stock Counts.

Specify Inventory Location

Update Warehouse Layouts

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