In some cases, yes! This capability is called Checkout Rates.
Currently, Checkout Rates is available to accounts in the US, Canada, Australia, and New Zealand. This list shows the specific selling channels that support Checkout Rates and the countries where they have made it available.
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Shopify (🇺🇸 US, 🇨🇦 Canada, and 🇦🇺 Australia)
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Big Commerce (🇺🇸 US, 🇨🇦 Canada, and 🇦🇺 Australia)
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Magento (🇺🇸 US and 🇦🇺 Australia only)
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Wix (🇺🇸 US and 🇦🇺 Australia only)
For other selling channels, ShipStation cannot send live rates for your customers to select at checkout at this time. Many selling channels provide access to plug-ins so you can provide live rates from your carrier accounts to your customers during the checkout process. You will need to contact your selling channel for details.
Review our Send Rates to Store Checkout article to learn how to set up and use this feature.
Stay tuned! We are working with our partners to expand these options to more countries and selling channels soon!
🇦🇺 Plan Requirement for Australia Accounts
For accounts based in Australia to access the Checkout Rates feature, the account must be on the Accelerate plan or higher (also available to accounts during the trial period).
Additionally, this feature is currently in its beta testing phase for Australia-based accounts. This means certain functionality may be limited or you may sometimes encounter unexpected results. If you encounter any issues while using this feature, please contact our support team or your account manager so we can help resolve the issue or improve the feature!
For Canada-based accounts, the Checkout Rates feature is currently supported for Shopify and Big Commerce. Review our Send Rates to Store Checkout article to learn how to set up and use this feature.
For other selling channels, ShipStation cannot send live rates for your customers to select at checkout at this time. Many selling channels provide access to plug-ins so you can provide live rates from your carrier accounts to your customers during the checkout process. You will need to contact your selling channel for details.
For all other countries, ShipStation cannot send live rates to show your customers at checkout.
However, we are working with many selling channel partners to offer this feature in the future. Please check back for updates on this topic!
In the meantime, many selling channels provide access to plug-ins that will provide live rates from your postal account to your customers during the checkout process. You will need to contact your selling channel for details.