Returns or Exchanges

Learn how to create returns, create and manage a self-service branded returns portal, import returns from connected selling channels, and manage returns in ShipStation.

  • Manage Returns

    Articles in the section explain how to view, track, and manage returns in the Returns tab.

  • Self-Service Returns Portal

    Learn how to enable and manage a customized branded returns portal for your store(s).

  • Imported Returns

    Learn how to import returns that originated in a connected selling channel.

  • Manual Returns

    Learn how to create one-off returns with or without an order.